MelissaY, happy to help. Now since she doesn't have the operating system disks she is going to have to be very careful on what and how things are removed, you don't want any key files damaged which cannot be replaced. You might try, before running that Eset Scan, going into Safe Mode and removing all those zip files manually by deleting them...all the way out. Then run the Eset scanner and let it fix what remains. Be sure NOT to remove the Folder in which they reside C:\Documents and Settings\XPUser\ leave that remaining, just try to get rid of that Complete folder and all it's infected files.