Hi Melissa,
These entries need to be uninstalled;
Authentium AntiVirus SDK - 2
PPSDKRedistributables
Radialpoint Security Services
If you need to try it in safe mode if it cannot be done in normal mode. If they "say" they cannot be installed or are not present do a file search for each to be certain and delete if found.
Now before I add more to the uninstall list since this is a "used" computer and we know the stuff removed all ready came with the computer I need to know exactly what programs were installed by the present user or if they are used by the present user. Anything installed by the previous owner that are not used by this user may as well be removed but need to know "whose is whose".
You seem to know your way around a computer pretty well so these are the items I wonder about. If they are not used by the current owner then I would go ahead and remove them. Just let me know what you have taken off. I am not implying these are bad progams I am just leery as to what the previous owner put on there since we know for certain the folder containing all those viruses came from the previous owner. We may as well get this thing as clean as possible without "mucking up the works".
All the Verizon stuff...if this is the ISP of the new user it all can stay.
How about the Yahoo stuff, toolbar, Yahoo messenger?
All the items related to a scanner
The Walgreens Photo stuff
AOL Spyprotection
My Space IM
Netzero
Uninstall everything you know isn't needed by the present owner and then give me the list along with a NEW HJT scan. Then I can better tell you what you can fix using HJT.
Judy


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