Hey Judy,
Just to butt in with a couple things:![]()
-- You should make sure Tea Timer is disabled so it doesn't get in the way of fixes . . . .
-- Java is waaaay out of date and needs to be updated. Uninstall old version and run Atribune's ATF Cleaner which will flush the Java Cache (among other things).
-- Sierra will need to run LonnyRJones' FixWareoout remove the baddie you noted in the HJT Log. There very likely will be other baddies similar to dmtvp.exe showing in the FixWareout log and all of them will need to be manually deleted.
-- You guys may want to flush the DNS cache and definitely flush restore points after cleanup.
Best Luck
PP



Reply With Quote

