====Please help me remove trojan.win32.agent.bck====

[jholland1964]

Please give us the info you received on all items found. Just deleting may not be enough.
What a gorgeous image!

We need all of the information given to you concerning each one of these files and please, NO SCREEN SHOTS, they are unreadable.

[fimasava]

Dear Friends
I have the same malware. My NOD32 indicates the presence of win32/agent.bck and my explorer often open popup windows startig by an IP direction.
I have performed some steps from this forum, but I have the following problems:
a) AnalyzerXP 3.7 when finished do not show me any log file in my desktop (searched all the c: and do not found anything)
b) CleanXP+ after starting and working some seconds, give me a message "f" and stop
c) AVG anti-rootkit run 100% and no infections reported
d) Kaspersky online: after accepting the install of control ActiveX, receive a window message and nothing else is going on...

Please give me directions

Regards and Thanks

[jholland1964]

Dear Friends
I have the same malware. My NOD32 indicates the presence of win32/agent.bck and my explorer often open popup windows startig by an IP direction.
I have performed some steps from this forum, but I have the following problems:
a) AnalyzerXP 3.7 when finished do not show me any log file in my desktop (searched all the c: and do not found anything)
b) CleanXP+ after starting and working some seconds, give me a message "f" and stop
c) AVG anti-rootkit run 100% and no infections reported
d) Kaspersky online: after accepting the install of control ActiveX, receive a window message and nothing else is going on...

Please give me directions

Regards and Thanks

You need to start YOUR OWN thread, listing all info, on the problems,

your computer itself, exact symptoms, etc.
receive a window message and nothing else is going on...

This tells us nothing...window message? nothing else going on?
We need lots more than this to offer help.....And we need it in a thread of your own, don't hijack somebody elses thread.