You are correct about those files. CCleaner isn't going to do anything about those so forget about using that one.
You have two anti virus programs on there. It appears that Symantec/Norton is your program of choice but also running is McAfee Security Scan and it is running from Services when the computer starts up. That needs to be removed. Having two av programs on a computer is a no-no as it lessens security, doesn't increase it.
Look in Add/Remove for McAfee and if you find it, Uninstall it.
Also go to Start, Control Panel, Administrative Tools, Services. The list will be in alphabetical order so scroll through and when you find
McAfee Security Scan Component Host Service (McComponentHostService) double click to open it, Stop the service and then set it's start up type to disabled.
Do the same for Lavasoft Ad-Aware Service. This is a background service for Ad-Aware which, unless you have the paid version, does nothing but run. Actually I would advise Uninstalling this program also. It really is not as good as it used to be and many others work much better.
Now since MBA-M won't even open up anymore it likely has been damaged by the infection. So do the following;
Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
Restart your computer (very important).
Download and run this utility. mbam-clean.exe
It will ask to restart your computer (please allow it to).
Then shut down and reboot BUT...
Try this using Safe Mode with Networking. This will boot the computer in Safe Mode but still give you internet access and quite possibly keep the infection from booting with the system.
After the computer restarts in safe mode install the latest version of Malwarebytes' Anti-Malware from here
Update of course and try to run the program again, let it remove everything found. Reboot the computer, update MBA-M again and now in Normal mode run another Full Scan with MBA-M. Allow it to remove all it finds.
Reboot the computer>>>Very Important.
Run a new HJT scan. Post back here with both of the MBA-M logs, safe mode run and normal run and the new HJT log.
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