Page 1 of 3 123 LastLast
Results 1 to 10 of 21

Thread: Blue Screen?

  1. #1
    Join Date
    Apr 2007
    Posts
    125

    Blue Screen?

    A few days ago, I started getting a Blue Screen when I shut down my computer and then it would start up all over again and when it boots up, it shows a message saying that windows has recovered from an error.

    I finally caught something on the blue screen, usbhub.sys.

    Below is the details for the message that comes up upon startup.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 969D019C
    BCP3: A8965B30
    BCP4: A8965710
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\072710-24476-01.dmp
    C:\Users\BILLY\AppData\Local\Temp\WER-34616-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Can anyone help? Thanks.

  2. #2
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    74
    Posts
    4,079
    Believe your problem and solution may be described here:
    http://support.microsoft.com/kb/327863

  3. #3
    Join Date
    Apr 2007
    Posts
    125
    I don't use the USB portion of my keyboard. The rest of my USB are all connected to my hub.. does that mean I would have to unplug the hub before I boot up my computer? This has never happened before and I have always left the hub connected.

  4. #4
    Join Date
    Apr 2007
    Posts
    125
    Also I am on Windows 7 Ultimate 32-bit.. the solution seems to be for Windows XP

  5. #5
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    74
    Posts
    4,079
    We need to know the exact full error as it appears on the screen so you have to stop the reboot process so it can be read:
    Disable UAC. Control Panel > System And Maintenance > System > Advanced System Settings > Advanced tab > Under Startup And Recovery > Click Settings > Clear the Automatically Restart check box > click OK. Enable UAC.

  6. #6
    Join Date
    Apr 2007
    Posts
    125
    Image of blue screen attached.
    Attached Images Attached Images

  7. #7
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    74
    Posts
    4,079
    That error info I gave you also applies to Windows 7.

  8. #8
    Join Date
    Apr 2007
    Posts
    125
    Right but it's telling me I would have to plug in my keyboard before I plug in my hub. I've been using this keyboard for about a year, never plugged in the USB port portion of it. Left it plugged in with USB hub the whole time and this is the only time I've gotten the error. :\

  9. #9
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    74
    Posts
    4,079
    All I can say is what the info from Microsoft says about this error. You need to follow their instructions and see what happens.

  10. #10
    Join Date
    Apr 2007
    Posts
    125
    Alright.. thanks for the help.. will be back with results sometime tomorrow. Good night (12:04 AM here)

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •