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Thread: help with hijack this log

  1. #11
    Join Date
    Jul 2010
    Posts
    26

    Talking

    Here are the two files.
    DDS (Ver_10-03-17.01) - NTFSx86
    Run by HP_Owner at 16:51:56.65 on Tue 07/13/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_10
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3191.2692 [GMT -4:00]

    AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    C:\WINDOWS\Explorer.EXE
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\HP_Owner\My Documents\Downloads\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.yahoo.com/
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavili on&pf=desktop&parm1=seconduser
    uDefault_Search_URL = hxxp://www.google.com/ie
    mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavi lion&pf=desktop&parm1=seconduser
    uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavili on&pf=desktop&parm1=seconduser
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    mURLSearchHooks: H - No File
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application

    data\real\realplayer\browserrecordplugin\ie\rpbrow serrecordplugin.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: {B8FC7AE4-FD8B-477c-B1BD-DE14280DECAF} - No File
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
    TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
    TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
    TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
    TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: Add To HP Organize... - c:\progra~1\hewlet~1\hporga~1\bin/module.main/favorites\ie_add_to.html
    IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
    IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
    DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
    DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1253115714203
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
    DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} - hxxp://66.242.36.116/view22/View22RTE.cab
    DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
    DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
    DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll
    Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
    Notify: igfxcui - igfxdev.dll
    Notify: LMIinit - LMIinit.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\prof iles\xv9eiddg.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
    FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avgb&type=yahoo_avg_hs2-tb-web_us&p=
    FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\e xt\components\nprpffbrowserrecordext.dll
    FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\NPinfotl.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation

    foundation\dotnetassistantextension\
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabl ed", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
    c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
    c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
    c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_every where__temporarily_available_pref", true);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_bro ken", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name",

    "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description",

    "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

    ============= SERVICES / DRIVERS ===============

    R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-7-13 11608]
    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-10-12 12872]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 67656]
    R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgn tflt.sys [2010-7-13 60936]
    R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]
    R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sy s [2010-4-15 47640]
    R3 AE1000;Linksys AE1000 Driver;c:\windows\system32\drivers\AE1000XP.sys [2010-5-5 816672]
    S3 ADASPROT;SYSTWEAKASO;\??\c:\program files\advanced system optimizer 3\adasprot32.sys --> c:\program files\advanced system optimizer 3\adasprot32.sys [?]
    S3 cxbu0wdm;CardMan 3x21;c:\windows\system32\drivers\cxbu0wdm.sys [2005-4-11 70010]
    S3 LinksysFVNETusbl(AR)(R);Linksys FVNETusbl(AR)(R) Service for Instant Wireless USB Network Adapter ver.2.6;c:\windows\system32\drivers\vnetusbl.sys [2004-3-9

    108032]
    S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 12872]
    S3 USA19H;USA19H;c:\windows\system32\drivers\usa19h2k .sys --> c:\windows\system32\drivers\USA19H2k.sys [?]
    S3 USA19H2KP;Keyspan USB Serial Port Driver;c:\windows\system32\drivers\usa19h2kp.sys --> c:\windows\system32\drivers\USA19H2kp.SYS [?]
    S3 USBNET_XP;Instant Wireless XP USB Network Adapter ver.2.6 Driver;c:\windows\system32\drivers\netusbxp.sys [2005-10-26 72576]
    S4 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-7-13 135336]
    S4 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-7-13 267432]
    S4 LMIRfsClientNP;LMIRfsClientNP; [x]

    =============== Created Last 30 ================

    2010-07-13 17:03:59 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys
    2010-07-13 17:03:58 0 d-----w- c:\program files\Avira
    2010-07-13 17:03:58 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
    2010-07-12 13:48:08 0 d-----w- c:\program files\Trend Micro

    ==================== Find3M ====================

    2010-07-10 14:16:18 2588 ----a-w- c:\windows\system32\ASOROSet.bin
    2010-06-12 16:36:54 211144 ---ha-w- c:\windows\system32\mlfcache.dat
    2010-06-03 02:41:44 3600384 ----a-w- c:\windows\system32\GPhotos.scr
    2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
    2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
    2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
    2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
    2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
    2010-04-19 21:15:34 15080 ----a-w- c:\windows\system32\ROBoot.exe
    2010-04-19 21:03:10 79648 ----a-w- c:\windows\hpfins05.dat
    2010-04-19 00:40:05 23113 ----a-w- c:\windows\hpqins15.dat
    2010-04-19 00:33:27 77352 ----a-w- c:\windows\hpqins05.dat
    2005-11-01 19:21:04 22 -csha-w- c:\windows\sminst\HPCD.sys

    ============= FINISH: 16:53:03.00 ===============
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-03-17.01)

    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume2
    Install Date: 10/26/2005 7:16:39 PM
    System Uptime: 7/13/2010 4:47:19 PM (0 hours ago)

    Motherboard: ASUSTeK Computer INC. | | Goldfish3
    Processor: Intel(R) Pentium(R) 4 CPU

    2.93GHz | CPU 1 | 2932/133mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 179 GiB total, 53.525 GiB free.
    D: is FIXED (FAT32) - 7 GiB total, 1.704 GiB free.
    E: is CDROM ()
    F: is Removable
    G: is Removable
    H: is Removable
    I: is Removable

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP1113: 5/10/2010 10:47:38 AM - System Checkpoint
    RP1114: 5/10/2010 1:01:22 PM - Advanced System Optimizer
    RP1115: 5/11/2010 1:28:01 PM - System Checkpoint
    RP1116: 5/12/2010 4:32:59 AM - Software Distribution

    Service 3.0
    RP1117: 5/16/2010 10:11:30 PM - System Checkpoint
    RP1118: 5/18/2010 9:18:10 AM - System Checkpoint
    RP1119: 5/19/2010 11:03:10 AM - System Checkpoint
    RP1120: 5/20/2010 1:05:43 PM - System Checkpoint
    RP1121: 5/21/2010 6:56:40 PM - System Checkpoint
    RP1122: 5/22/2010 8:46:46 PM - System Checkpoint
    RP1123: 5/24/2010 2:48:43 PM - System Checkpoint
    RP1124: 5/25/2010 3:12:55 PM - System Checkpoint
    RP1125: 5/25/2010 3:58:15 PM - Advanced System Optimizer
    RP1126: 5/26/2010 7:04:00 PM - Software Distribution

    Service 3.0
    RP1127: 5/27/2010 7:21:00 PM - System Checkpoint
    RP1128: 5/28/2010 7:33:47 PM - System Checkpoint
    RP1129: 5/30/2010 6:05:57 AM - System Checkpoint
    RP1130: 5/31/2010 11:19:16 AM - System Checkpoint
    RP1131: 6/1/2010 4:06:57 PM - System Checkpoint
    RP1132: 6/2/2010 9:45:54 AM - Avg Update
    RP1133: 6/2/2010 9:53:06 AM - Removed Adobe® Photoshop®

    Elements 3.0
    RP1134: 6/2/2010 10:19:23 AM - Removed File Viewer

    Utility 1.2
    RP1135: 6/2/2010 10:20:42 AM - Removed RemoteCapture

    2.7.0
    RP1136: 6/2/2010 12:04:14 PM - Removed HotDocs 2007

    Player Edition.
    RP1137: 6/2/2010 12:33:47 PM - Configured iPod for

    Windows 2005-10-12
    RP1138: 6/2/2010 12:36:03 PM - Configured iPod for

    Windows 2005-10-12
    RP1139: 6/2/2010 12:48:58 PM - Removed Microsoft Works
    RP1140: 6/2/2010 12:51:27 PM - Configured PC-Doctor 5

    for Windows
    RP1141: 6/2/2010 2:52:57 PM - Advanced System Optimizer
    RP1142: 6/3/2010 5:00:52 PM - System Checkpoint
    RP1143: 6/3/2010 8:45:24 PM - Configured iPod for

    Windows 2005-10-12
    RP1144: 6/3/2010 8:46:27 PM - Configured iPod for

    Windows 2006-01-10
    RP1145: 6/3/2010 8:47:15 PM - Configured iPod for

    Windows 2006-03-23
    RP1146: 6/5/2010 12:19:21 PM - System Checkpoint
    RP1147: 6/6/2010 9:19:45 PM - System Checkpoint
    RP1148: 6/7/2010 9:54:41 PM - System Checkpoint
    RP1149: 6/9/2010 7:09:23 AM - System Checkpoint
    RP1150: 6/10/2010 10:49:49 AM - System Checkpoint
    RP1151: 6/10/2010 9:02:01 PM - Software Distribution

    Service 3.0
    RP1152: 6/12/2010 10:46:30 AM - System Checkpoint
    RP1153: 6/13/2010 3:19:41 PM - System Checkpoint
    RP1154: 6/14/2010 4:54:50 PM - System Checkpoint
    RP1155: 6/16/2010 8:21:13 AM - System Checkpoint
    RP1156: 6/17/2010 10:51:27 AM - System Checkpoint
    RP1157: 6/18/2010 11:41:31 AM - System Checkpoint
    RP1158: 6/21/2010 1:43:40 PM - System Checkpoint
    RP1159: 6/22/2010 7:08:52 PM - System Checkpoint
    RP1160: 6/23/2010 8:42:36 AM - Software Distribution

    Service 3.0
    RP1161: 6/24/2010 10:46:33 AM - Avg Update
    RP1162: 6/25/2010 3:52:54 PM - System Checkpoint
    RP1163: 6/26/2010 3:56:31 PM - System Checkpoint
    RP1164: 6/27/2010 4:04:54 PM - System Checkpoint
    RP1165: 6/28/2010 4:34:55 PM - System Checkpoint
    RP1166: 6/29/2010 4:41:08 PM - System Checkpoint
    RP1167: 6/30/2010 9:29:19 PM - System Checkpoint
    RP1168: 7/1/2010 9:33:19 PM - System Checkpoint
    RP1169: 7/3/2010 9:38:57 AM - System Checkpoint
    RP1170: 7/4/2010 645 PM - System Checkpoint
    RP1171: 7/6/2010 9:26:13 AM - System Checkpoint
    RP1172: 7/7/2010 9:36:32 AM - System Checkpoint
    RP1173: 7/8/2010 11:43:02 AM - System Checkpoint
    RP1174: 7/9/2010 2:19:15 PM - System Checkpoint
    RP1175: 7/9/2010 7:33:14 PM - Advanced System Optimizer
    RP1176: 7/12/2010 949 AM - System Checkpoint
    RP1177: 7/13/2010 12:54:12 PM - Removed AVG Free 9.0
    RP1178: 7/13/2010 12:55:51 PM - Installed AVG Free 9.0

    ==== Installed Programs ======================


    ABBYY FineReader 6.0 Sprint
    Adobe AIR
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.3.3
    Advanced SystemCare 3
    AiO_Scan
    AiOSoftware
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft Software Suite
    ArcSoft TotalMedia Backup & Record
    ASEDrive drivers
    AudibleManager
    Avery DesignPro
    Avery Wizard 3.1
    Avira AntiVir Personal - Free Antivirus
    Belarc Advisor 8.1
    Bonjour
    BufferChm
    Calendar Creator
    CameraDrivers
    Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
    Cards_Calendar_OrderGift_DoMorePlugout
    CCleaner
    Copy
    CopyTrans Suite (remove only)
    CP_AtenaShokunin1Config
    CP_CalendarTemplates1
    CP_Package_Basic1
    CP_Package_Variety1
    CP_Package_Variety2
    CP_Package_Variety3
    CP_Panorama1Config
    Creative MediaSource 5
    Creative Removable Disk Manager
    Creative System Information
    Creative ZEN V Series (R2)
    CueTour
    Data Fax SoftModem with SmartCP
    Destination Component
    DeviceDiscovery
    DeviceFunctionQFolder
    DeviceManagementQFolder
    Diet + Exercise Assistant Desktop
    DocProc
    DocProcQFolder
    DocumentViewer
    DocumentViewerQFolder
    EasyCapture 1.0.0.0
    Enhanced Multimedia Keyboard Solution
    EPSON Copy Utility 3
    EPSON Perf V700-V750 Guide
    EPSON Scan
    eSupportQFolder
    FileHippo.com Update Checker
    GdiplusUpgrade
    Google Earth
    GPBaseService
    GPBaseService2
    High Definition Audio Driver Package - KB888111
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Boot Optimizer
    HP Create Cards Plugin Holiday Card Pack 1
    HP Customer Participation Program 10.0
    HP Deskjet 5400 series
    HP Document Viewer 5.3
    HP Game Console and games
    HP Image Zone 5.3
    HP Image Zone Express
    HP Imaging Device Functions 10.0
    HP Organize
    HP Photosmart Cameras 5.0
    HP Photosmart Essential 3.5
    HP Precisionscan Pro 3.1
    HP PSC & OfficeJet 5.3.B
    HP Share-to-Web
    HP Smart Web Printing 4.60
    HP Solution Center 13.0
    HP Update
    HPDeskjet5400Series
    HPPhotoSmartDiscLabelContent1
    HPPhotosmartEssential
    HPPhotoSmartPhotobookWebPack1
    HpSdpAppCoreApp
    HPSSupply
    ICM532
    InstantShareDevices
    Intel(R) Graphics Media Accelerator Driver
    IntelliMover Data Transfer Demo
    InterVideo WinDVD Player
    IrfanView (remove only)
    iTunes
    J2SE Runtime Environment 5.0
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 5
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 8
    J2SE Runtime Environment 5.0 Update 9
    Jasc Paint Shop Pro 8 Dell Edition
    Java(TM) 6 Update 10
    Java(TM) 6 Update 2
    Java(TM) SE Runtime Environment 6 Update 1
    LightScribe 1.4.84.1
    LogMeIn
    Macromedia Flash Player 8
    Macromedia Shockwave Player
    Malwarebytes' Anti-Malware
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English)

    2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Professional 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2

    (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English)

    2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft Software Update for Web Folders (English) 12
    Microsoft Text-to-Speech Engine 4.0 (English)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86

    8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86

    9.0.30729.4148
    Microsoft Web Publishing Wizard 1.52
    Mozilla Firefox (3.6.6)
    MSVCSetup
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6.0 Parser (KB925673)
    muvee autoProducer 4.0
    NetLibrary Media Center
    NetZero For Riverdeep
    New York Times - Times Reader
    NewCopy
    OCR Software by I.R.I.S. 10.0
    Palm
    PanoStandAlone
    PHOTOfunSTUDIO HD Edition
    PhotoGallery
    Picasa 3
    PM3 LogCard Utility
    Polar UpLink Tool
    PS2
    PSSWCORE
    QFolder
    QuickTime
    RandMap
    Readme
    RealPlayer
    Realtek High Definition Audio Driver
    RealUpgrade 1.0
    Revo Uninstaller 1.87
    Scan
    ScannerCopy
    Security Update for 2007 Microsoft Office System

    (KB969559)
    Security Update for 2007 Microsoft Office System

    (KB976321)
    Security Update for 2007 Microsoft Office System

    (KB982312)
    Security Update for 2007 Microsoft Office System

    (KB982331)
    Security Update for Microsoft Office Excel 2007

    (KB982308)
    Security Update for Microsoft Office InfoPath 2007

    (KB979441)
    Security Update for Microsoft Office Outlook 2007

    (KB972363)
    Security Update for Microsoft Office PowerPoint 2007

    (KB982158)
    Security Update for Microsoft Office Publisher 2007

    (KB982124)
    Security Update for Microsoft Office system 2007

    (972581)
    Security Update for Microsoft Office system 2007

    (KB969613)
    Security Update for Microsoft Office system 2007

    (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007

    (KB973709)
    Security Update for Microsoft Office Word 2007

    (KB982135)
    Security Update for Step By Step Interactive Training

    (KB898458)
    Security Update for Step By Step Interactive Training

    (KB923723)
    Security Update for Windows Internet Explorer 8

    (KB971961)
    Security Update for Windows Internet Explorer 8

    (KB976325)
    Security Update for Windows Internet Explorer 8

    (KB978207)
    Security Update for Windows Internet Explorer 8

    (KB981332)
    Security Update for Windows Internet Explorer 8

    (KB982381)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950759)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953838)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956390)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371-v2)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972260)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974455)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB976325)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Shop for HP Supplies
    SkinsHP1
    Skype web features
    Skype™ 4.1
    Smart Defrag
    SmartWebPrinting
    SolutionCenter
    Sonic Express Labeler
    Sonic MyDVD Plus
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    Sonic_PrimoSDK
    Spelling Dictionaries Support For Adobe Reader 8
    SPSS for Windows 10.0
    Status
    SUPERAntiSpyware Free Edition
    TIME Magazine Almanac
    Times Reader
    TrayApp
    Unload
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 Help for Common

    Features (KB963673)
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Powerpoint 2007 Help

    (KB963669)
    Update for Microsoft Office Publisher 2007 Help

    (KB963667)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Outlook 2007 Junk Email Filter (kb983486)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB978506)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB976749)
    Update for Windows XP (KB978207)
    Updates from HP (remove only)
    VideoToolkit01
    WebFldrs XP
    Webshots Desktop
    Windows Backup Utility
    Windows Driver Package - Athena Smartcard Solutions

    (ASEDRV3) SmartCardReader 01/16/2005 1.0.4.2
    Windows Driver Package - Athena Smartcard Solutions

    (ATHENUSB) SmartCardReader 11/25/2003 1.0.3.2
    Windows Feature Pack for Storage (32-bit) - IMAPI update

    for Blu-Ray
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage v1.3.0254.0
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 8
    Windows Live OneCare safety scanner
    Windows Media Format 11 runtime
    Windows Media Player 10 Hotfix - KB895316
    Windows Media Player 11
    Windows Presentation Foundation
    Windows XP Service Pack 3
    XML Paper Specification Shared Components Pack 1.0
    ZENcast Organizer

    ==== Event Viewer Messages From Past Week ========

    7/9/2010 7:06:23 PM, error: SideBySide [59] - Generate

    Activation Context failed for C:\Program Files\Advanced

    System Optimizer 3\mfc90u.dll. Reference error message:

    The operation completed successfully. .
    7/9/2010 7:06:23 PM, error: SideBySide [58] - Syntax

    error in manifest or policy file "C:\Program

    Files\Advanced System Optimizer

    3\Microsoft.VC90.MFCLOC.MANIFEST" on line 4.
    7/9/2010 7:06:23 PM, error: SideBySide [34] - Component

    identity found in manifest does not match the identity

    of the component requested
    7/8/2010 9:45:21 PM, error: Service Control Manager

    [7026] - The following boot-start or system-start

    driver(s) failed to load: ftsata2
    7/8/2010 9:45:21 PM, error: Service Control Manager

    [7022] - The HP CUE DeviceDiscovery Service service

    hung on starting.
    7/8/2010 9:43:55 PM, error: Service Control Manager

    [7023] - The Pml Driver HPZ12 service terminated with

    the following error: The specified module could not be

    found.
    7/8/2010 9:43:55 PM, error: Service Control Manager

    [7023] - The Net Driver HPZ12 service terminated with

    the following error: The specified module could not be

    found.
    7/6/2010 3:06:09 PM, error: Service Control Manager

    [7009] - Timeout (30000 milliseconds) waiting for the

    IMAPI CD-Burning COM Service service to connect.
    7/6/2010 3:06:09 PM, error: Service Control Manager

    [7000] - The IMAPI CD-Burning COM Service service

    failed to start due to the following error: The service

    did not respond to the start or control request in a

    timely fashion.
    7/13/2010 1:02:44 PM, error: SideBySide [59] - Resolve

    Partial Assembly failed for Microsoft.VC90.CRT.

    Reference error message: The referenced assembly is not

    installed on your system. .
    7/13/2010 1:02:44 PM, error: SideBySide [59] - Generate

    Activation Context failed for

    C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\RarSFX0\redist. dll.

    Reference error message: The operation completed

    successfully. .
    7/13/2010 1:02:44 PM, error: SideBySide [32] -

    Dependent Assembly Microsoft.VC90.CRT could not be found

    and Last Error was The referenced assembly is not

    installed on your system.

    ==== End Of File ===========================

  2. #12
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Well, that didn't show much either. Very few running processes there and nothing that I can see that would be causing this slow down.
    Have you defragged your system lately?

  3. #13
    Join Date
    Jul 2010
    Posts
    26

    Talking

    not sure. Advanced System optimizer did something.

    Do you want me to run the Disk defragmenter that is in my system tools?

  4. #14
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Yes, reboot to safe mode and run it there if possible.

  5. #15
    Join Date
    Jul 2010
    Posts
    26

    Red face

    I went into safe mode and then into system tools and the system defragger. I guess it hadn't been that long since I had defragged, because after analysis it said I did not need to defragment the drive. I have 31% free space on my 178gb hard drive. total fragmentation = 1% file fragmentation = 3% and no free space fragmentation.

    Of course, it hung on windows is shutting down....

  6. #16
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    There must be a problem with some file or files. Open My Computer, Right Click "C" drive, choose Properties. When that opens choose Tools, Error Checking, Check Now. A box will open put check marks in both boxes and click Start. You will then get a message saying it can't be done then but on the next restart and do you want to do it then, click yes or ok. Reboot. Error checking should take place, it may take quite awhile, once it is finished the computer will continue the boot process as usual.

  7. #17
    Join Date
    Jul 2010
    Posts
    26

    Unhappy

    Okay. I set it up to run the next time windows boots up. Right now I'm watching it hang up again trying to shut down.

    Will have to come back to this in the morning, since don't have time to complete the error checking tonight.

    Thank you again for your help. Hopefully this will fix it. I will post again tomorrow, after I've completed this step.

  8. #18
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Good enough. Will keep my fingers crossed.

  9. #19
    Join Date
    Jul 2010
    Posts
    26

    Exclamation

    No luck. Chkdsk ran and didn't seem to find anything wrong, except some free disk space that it said was marked as occupied. Didn't say it found any problems with files.

    Same problem. It was supposed to restart after running checkdsk, and I had to manually shutdown. Then started it up again, which is really fast since everything is still unchecked in startup and in services (except the microsoft that you instructed me to hide), and same problem at shutdown. Won't shutdown except manually. AND I just noticed that the antivir virus scanner isn't active, which isn't good. Probably hasn't been active since installation which was yesterday? or was it the day before? the days run together when you have a problem like this.

    I'm in trouble here.

  10. #20
    Join Date
    Jul 2010
    Posts
    26

    Exclamation

    What do I do now? Still hangs at shutdown. I have to push the power button and hold it to shut it down....

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