Quote Originally Posted by jholland1964 View Post
Melissa, I believe you misunderstood my original post...please again note what I said:


I am the one who removed the attachments and copy/pasted the logs. We DO NOT want them attached. We want them copy/pasted directly into the post so they can be easily read and NOT have to be opened first. There is always the remote possibility that the attachments could contain infected files from the person attaching them so anyone opening those attachments, which must be done by having them open up on THEIR computer, could bring infection onto THEIR computer and therefore spreading the infection. Again, I am going to open these and copy/paste them to the thread. Please DO NOT remove them and PLEASE do NOT attach them again.

I am going to recommend, as I did earlier, that you re-enable the services again and this time PLEASE do another HJT scan AFTER the computer has been rebooted and with these services are re-enabled and POST that log.
omg judy...i am so sorry again. i read the instructions and will re-read what i've misunderstood. again, my apologies. i'll re-enable the appropriate services as per the link you previously provided as well; reboot my pc; run another HJT scan; then post that log. thank you for your time and expertise but mostly your patience; it's greatly appreciated. thanks! melissay