HTJ Parse showing a LOT of red >.<

[Chengstah]

Hi Guys,

This is a low priority post, but I'd appreciate some input on my situation.
I thought I was noticing some longer than usual load times for my Windows 7 laptop so I ran HJT.

Here's the log showing reds that remain even after I've tried "fix checked" and rebooted.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:42:18 AM, on 12/21/2009
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\AVG\AVG9\avgtray.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\DigitalPersona\Bin\dpagent.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cnnb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.daemon-search.com/startpage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DigitalPersona Personal Extension - {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files (x86)\DigitalPersona\Bin\DpOtsPluginIe8.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Dictionary.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [StartupDelayer] "C:\Program Files (x86)\r2 Studios\Startup Delayer\Startup Launcher GUI.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stw rt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.e xe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files\WD\WD Anywhere Backup\MemeoBackgroundService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files (x86)\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files (x86)\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2009.SP4\RpcAgentSrv.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stw rt64.inf_amd64_neutral_ccf0dd3cb081af84\STacSV64.e xe
O23 - Service: TV Background Capture Service (TVBCS) (TVCapSvc) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
O23 - Service: TV Task Scheduler (TVTS) (TVSched) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - C:\Program Files (x86)\NVIDIA Corporation\System Update\UpdateCenterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: Validity Fingerprint Service (vfsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vfsFPService.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9312 bytes

Is it something to do with my system restore being on?

[cauzomb]

Where did you see stuff showing in red?

[Chengstah]

oh sorry, all the %system stuff is shown in HTJ in red color.

the reason being the "missing file" tags on the end.

my problem is I can't seem to fix them because they keep reappearing with every HTJ scan >.<

[jholland1964]

What operating system are you using? HiJackThis is NOT a fixer program and should NOT be used as such unless directed to do so by a helper. If you are using an analyzer to check the log please STOP. If you are using the analyzer on this board it is well over two years old and frankly worthless.
Please post back and tell us what operating system you are using. Are you using 32bit or 64bit?

[Chengstah]

oh, sorry I forgot to mention I have the 64bit of Windows 7 Home Premium.

So I'm guessing I should stop relying on iamnotageek.com's HTJ parse? Where could I find a reliable replacement?

Thanks

[cauzomb]

You are better off having an experienced person look over the log/s.

The hijack this log, and the other logs requested in the sticky on this site are used as a diagnostic report/tool, to determine if malware/virus's are still active, after the other steps have been completed.

There is a post in the sticky section that says do not use the parser.

Please read the sticky posts:
http://forum.networktechs.com/showthread.php?t=1392
http://forum.networktechs.com/showthread.php?t=1160
http://forum.networktechs.com/showthread.php?t=49

If you are not getting any results using anti-virus scanners, or anti-malware scanners,
other non malware related diagnostic tools may be required to find the root of the particular issue. Of the few options that I found when searching for tools, I can recommend "procmon" from sysinternals, using boot logging, to find out just what is going on durring the boot process.. However, considering that you have already attempted to fix some things using the parser, you may have done more harm than good, and might run into further issues due to the attempted fix.


I don't recommend proceding with any other diagnostic, without undoing the changes made with hijackthis.

"please don't do this unless Jholland1964 recommends it"

From: trendmicro

(How do I restore items I have mistakenly deleted?
Open HijackThis and click the "Open the Misc Tools section" button. Click on the "Backups" button at the top of the interface.

A list of settings that you have removed with HijackThis will appear. Select the setting that you would like to restore and click the "Restore" button)

It is sometimes faster and more rewarding to back up your important data and re-format/re-install the opperating system. You would probly save alot of time by starting over from scratch, backing up your data/pictures/emails etc. Then reformatting/re-installing windows, this way you know your OS is clean and free of any malware/viruses, or mistakes/ registry issues that may have been caused by the attempted hijackthis fix.

If this is the route you are going to take, once you get your OS re-installed, get a good anti-virus application installed, updated, then scan your backed up data before restoring it onto the computer.

If you would like to look into the issue, to find out what is going on, I am going to have to pass the buck, I don't know enough about windows 7 to make valid suggestions other than the above mentioned diagnostic tool "procmon", to monitor the boot process.

[jholland1964]

So I'm guessing I should stop relying on iamnotageek.com's HTJ parse? Where could I find a reliable replacement?

There is NO reliable replacement because HJT is NOT a fixer program, it is to be used for scanning.
Also, it will generally NOT give true readings on a 64bit system. It does work with Windows 7 from what I can find.
We need more information than just

I thought I was noticing some longer than usual load times

Is this longer boot times, longer loads for individual programs, web pages....?

Please follow the steps for scans given in the third link that cauz gave you and post the logs back here.