Even in Safe Mode? MBA-M won't run in safe mode either? It is primarily set up to do a full scan only in Normal Mode but in cases like this then it can be run in Safe ModeOriginally Posted by JudyP
UNPLUG THE INTERNET CABLE FROM THE COMPUTER
Do this:
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.
Boot to safe mode and then double click My Computer, Double Click "C" drive and go to the Windows Folder, then to the system32 folder and open it, look for and remove the items shown in RED
Don't delete the entire folder ONLY the items noted in red.
C:\WINDOWS\system32\sdra64.exe
C:\WINDOWS\system32\jkshfuiehi.dll
C:\WINDOWS\system32\__c0042424.dat
Leave the internet unplugged and reboot to normal mode. Try running MBA-M, if it won't run then try Combofix.
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