spy or virus

[frodo]

here is the error message...
End Program-Inside Projects-Forum Powdered By Eve

This program is not responding

to return to windows and check the status ofthe program, click cancil

if you chose to end the program immediately. you will lose any unsaved data.
to end the program now, click end now


ok\\\\\\\\ thats what pops up, if/when I click cancil,,,nothing happens,,zilch,,nada
and when i click end now...the program ends and the screen goes to the desk top
also..i failed to mention, that when this happens,every thing freezes up
nothing works,and then after a period of time, the errer message pops up

[frodo]

cauzomb....i went off line, and tried to make the error pop up
havent had any luck, will keep trying.. seems to error when on line

[cauzomb]

That's good news and bad, good that machine isn't overheating, and also not damaged when it took a fall, bad news that there is likely browser/networking software issue that may be a little more difficult to figure out.

Did you notice if the cooling fan came on?

Have you done any MS updates, specifically related to internet explorer, or media player?

Have you tried clearing out temporary internet files?

There may be a corrupted temp file, active x control, cookie or some other part of the networking software that is corrupt, or not compatible with the website.

I have seen this happen on two other laptops, everything looks good, software is up to date, including java script, plugins, certificates anti-virus etc. On the other laptops, internet explorer browser is running and on certain websites, a popup error appears. In the top bar of the popup "this program is not responding, or an error has occured, this program needs to be shut down" With an option to "end now" clicking on end now results in the browser closing. Users were able to run internet explorer again, without restarting, but after a while the error would pop back up.

It might be some issue with the website or active x control that is not compatible with the browser or some browser plugin's. It could also be related to banner ad scripts designed to work with vista or other browser/plugin versions that time out with xp and internet explorer..

If clearing the temp files doesn't fix it, there are some other options to try, including removing 3rd party internet explorer add-on's, removing recent MS updates related to internet explorer or media player, or repair/reinstalation of internet explorer.. I found mention of re-registering some of the networking files via the start menu "run" box, also found mention of increasing some of the internet explorer timeout limmits via registry, or other application, but I don't want to suggest those just yet.

[frodo]

how do i know if the fan is on? where is it ?
thiserror messageis not on just 1 certain site,,its on any of them
i defraged my files about 2 mths ago,,
how do i delete temp files?

[cauzomb]

Fan location is mentioned a few posts back; it's on the rear of the laptop chassis, behind a little vent but it sounds like something is wrong with internet explorer, or the files that it is trying to load.. Before you delete temp files, can you run Hijackthis

http://www.trendsecure.com/portal/en...HiJackThis.exe

Select scan and create log file, then copy and paste the HJT log into your next post; along with what OS and what version of internet explorer you are using. Internet explorer version information is located in the the HELP tool bar menu of internet explorer. Open internet explorer, pres escape before it starts loading a website, so that it doesn't give you the popup error, then open the HELP toolbar menu located at the top of your internet explorer window, from the HELP menu select "About internet explorer", then note what version of internet explorer you have installed, post the version of internet explorer and what OS you are using. I'll take a look at your HJT log and how to repair your version of internet explorer, post instructions etc..

once you get your HJT log and other info posted you can go ahead and delete temp files.

To delete temp files, close all open windows and browsers, open windows control pannel, "start menu, settings, control panel" or something like that. From the control panel double click on internet options, then from the general tab of internet options, there's a "temporary internet files" section and there should be a button that says "delete files", click on the delete files button, then check the box that says "delete all offline content" then click on OK. When it is finished, exit internet options/control panel and restart the computer. Once the computer is finished booting, open internet explorer then browse some web pages and see if IE explorer still has the issue. Most likely you will still have the issue, but it's not a bad idea to clear the temp files on a regular basis. The reason I ask that you post another HJT log is that, it's possible you have got another infection, if there are no signs of an infection in the Hijackthis log, you may need to perform a repair/re-installation of internet explorer. I won't be back online till later tonight. Hang in there, if you need to browse the internet in the mean time, try downloading and installing an alternative browser like Opera or Firefox.

http://www.mozilla.com/firefox/

http://www.opera.com/

Follow their instructions for downloading and installing a version that is compatible with your OS