Will go through the logs more thoroughly ASAP but notice you have a program called Spyware Begone on the computer. This is considered a Rogue Program, uninstall it immediately.
Will go through the logs more thoroughly ASAP but notice you have a program called Spyware Begone on the computer. This is considered a Rogue Program, uninstall it immediately.
OK, will do.
Update...AVG and Spybot acting normally. Still receive the "RECYCLER" message upon trying to browse drives.
There are still suspicious files showing on the HJT log. Please do the following:
Download ComboFix
Click on the Save button and then when it asks you where to save it, make sure you save it directly to your Windows Desktop.
Once the download is complete you will see the Combofix on the desktop.
- Close all open Windows including this one.
- Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix.
Doubleclick the combofix icon on the desktop to run the program.
Windows will issue a prompt asking whether you wish to run the program, click Run
You will then see a Disclaimer screen asking you to agree to the disclaimer. Press the number 1 key to accept the disclaimer.
Now just sit back and allow the program to run
Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.
When ComboFix has finished running, you will see a screen stating that it is preparing the log report.
This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.
When all is complete then please post back here with that log.
I can't do anything with my firewall. When I try to access it either through Control Panel> Windows Firewall or Control Panel> Security Center, I get
"Due to an unidentified problem, Windows cannot display Windows Firewall Settings."
About the "RECYCLER" message...that appears even if I make a new shortcut to any of my drives.
Should I run ComboFix anyway?
Please do as instructed, ignore the firewall message and just do all you can do to run that program.
Stop making shortcuts or doing anything else until the computer is clean, it is NOT clean.
ComboFix won't run.
"prep.com has encountered a problem and needs to close. We are sorry for the inconvenience."
Then dialog to send error report.
Prep.com? Have never seen anything like that. Prep.com is a website for the SAT/ACT test preparations.
Doubt this would have anything to do with combofix. Did you disconnect from the internet when running or attempting to run the program?
Try this to turn off the firewall;
To turn on or to turn off the Windows Firewall setting, follow these steps:
- Click Start, click Run, type firewall.cpl, and then click OK.
- On the General tab, click On (recommended) or Off (not recommended), and then click OK.
Same message from run box...prep.com.
I tried running ComboFix connected and disconnected from the net, same message. I just ran it again with AVG running and it popped up a threat...
Trojan Horse Backdoor.Small.VX
process name C:\32788R22FWJFW\prep,com
process ID 3560
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