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Thread: Request for help...Laptop moving very slowly

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  1. #7
    Thanks again for the help.

    The computer does seem to be responding favorably. Its performance is noticeably faster!

    rtvscan.exe and defwatch.exe were at 00% in the Processes of Task Manager.

    The new HJT log is attached.

    As a result of this process and your suggestions above, I have come across a potential problem with Norton...

    The version of Norton that I am running now was from my/my wife's online school when we a started in 2002. It is:
    • Norton Antivirus Corporate Edition
    • Full Version w/ Program Number 7.61.935
    • Virus Definition File of: 10/12/1999 rev. 13


    After looking at the site you posted about Norton, I saw that it applies to versions of 8.0 and above which got me to thinking if this version is obsolete.

    Up to last week, as you saw, I was running two AV programs. I deleted the other in favor of Norton but now I see the above list of characteristics and have to ask if I am running an out-dated, unsupported version of Norton. I'll do some checking online to find this answer but if you can tell as well, that would be great.

    As it is now, I believe that I have it set for manual updates and real-time protection.

    Thanks again and let me know if you more needs to be done from the HJT log.
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