I need Help (Please)

[jholland1964]

For your IE problem sounds to me like your font and text size are out of size. Try going to View, Text Size and set to Medium. Then on Tools, Internet Options, Advanced, Multimedia be sure Show Pictures has a check mark in it.
You also need to update your Java program.Go HERE Download the Offline Install file to your desktop.
Once that is downloaded then go to Add/Remove and Uninstall ALL old versions you find there. Once those are uninstalled then go to the install file on the desk top and double click to install. When the install is complete go back to that download page and on the right side you will see Verify Now. Click that to go to the verification page where you can check to be sure the installation was successful.
You also need to Uninstall Combofix. It is not something you keep once you are finished with it.

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

When shown the disclaimer, Select "2"

You also need to set a new, clean Restore Point. To do this Right Click My Computer. Choose Properties. Once System Properties opens choose the System Restore Tab. When that opens put a check mark in Turn Off System Restore. You will get a prompt that you are turning it off and all restore points will be gone. Click ok or yes. It will then turn off. Wait a moment and then go back in there and remove that check mark to turn it back on.

I did get that spyware blaster as I seen you recommended in another thread... but what are some standard things I should do

Keep this program updated and be sure to use the Restricted Sites portion of the program too.
Keep MBA-M, update it and run a quick scan at least weekly. If the Quick Scan finds something let it remove it. Then run a Full System scan to be certain all was found and removed. Use Spybot and update and scan with it weekly. Remove all it finds. DON'T use the TeaTimer portion of the program.
Keep your anti-virus program updated and also run weekly scans. Watch where you surf and what you download. You should be fine.
Judy

[Tyknitty]

thanks, I don't think I have Spybot. I have McAfee and the other programs you have me use during this pc exorcism. Is it imperative I have this spybot?

[jholland1964]

thanks, I don't think I have Spybot. I have McAfee and the other programs you have me use during this pc exorcism. Is it imperative I have this spybot?

MBA-M is the only permanent program added during the clean up. HiJackThis is only a scanner program and should be removed now. ESET scanner was an online scanner. Only works if you go to that site.
Spybot is not crucial but it is always good to have at least two anti-spyware programs to scan with. This won't run in the background, as long as you don't install the TeaTimer portion. But it is up to you, if you want it, fine, if you don't that is fine too.
I use Antivir anti-virus, Windows Firewall, MBA-M, SpywareBlaster and Spybot. They only ones that run all the time are my anti-virus program and the firewall.
If you decide you want Spybot it can be downloaded from HERE It is also free. It also has a good Immunizer feature. The Immunize function prevents e.g. Tracking Cookies from entering your system. Immunize works with Mozilla Firefox, Internet Explorer

[Tyknitty]

hey you were also dead on about IE. Hey Judy I really appreciate all your help. My cousin was suppose to help me but he really didn't know what he was doing so he just stalled. He mentioned reformatting after we tried like two things and I knew he didn't know what he was doing and my computer wasn't beyond repair.

Is this great website owned by you? If so maybe I can send you a small donation or send you something to show my appreciation.

again thanks

things are back to normal