the store u bought it at is the problem u a) bought a used game that has a cd-key (which is a big no no unless your feeling very lucky). and b) is the stores fault because they didnt test to make sure the key was a) clean and b) unused

this one time i bought a copy of doom3 from a legit store and found its key in use i returned it with a few choice words for them. i suggest u tell them as i did that to sell u stuff already being used is like trying to sell a stolen car..just plain dumb. i suggest buying from stores with good reputations though in the usa/euopre thatd be gamestop in canada thats ebgames. in other countries sorry got no idea. i used to shop major name stores but then quit when walmart tried to sell copies of an MMO that had its service discontinued and refused to change after numerous attempts to tell them. i finally filed a complaint with head office and it was responded to with a generic thank you message (meaning haha w/e). so u want to shop focus and brand name stores not tiny mom and pop shops. if u live in north america try your local 7eleven they just started selling games.