I have a lawyer friend using AOL for her email and contacts. She is running into an issue where she is no longer able to make a new address book entry, getting an error that she has exceeded the limit. We have tried AOL Help and tech support, but they have been useless. I don't know AOL myself, so can anyone tell me what the limit is and if it can be increased?

She won't be persuaded to use a "real" contact management system, so I told her that I would commit to finding an answer. Any assistance you can lend in this matter would be greatly appreciated.