Slow computer...

[X_Jado_X]

Do you have an MSN address? I removed the WT from add/remove, but I cant find RapidBlaster...

[jholland1964]

No I don't have an MSN address.
If you couldn't find RapidBlaster in Add/Remove then that is ok. It may not be listed OR it could be another virus or Trojan. There are several which hide under the name explorer.
Just follow the rest of the instructions, including;
Update your Nortons.
Totally disconnect your internet connection, in other words, UNPLUG from the internet completely.

1. Press Ctrl+Alt+Delete once.
2. Click Task Manager.
3. Click the Processes tab.
4. Double-click the Image Name column header to alphabetically sort the processes.
5. Scroll through the list and look for Rb32.exe. If not found, don't worry about it.
   
6. If you find the file, click it, and then click End Process.
7. Exit the Task Manager.

Run the full system scan with your Nortons. Delete ANY files found by Norton. Make note of what they are and where they are located if you are given the location.
Next follow the HJT fix instructions. Then shut down. Reconnect the internet. Reboot and run a NEW HJT scan and post the log here.

[X_Jado_X]

Nothing was found when I did the Norton scan, I removed the stuff via HJT, and I'll attach the new HJT Scan. Just while I'm here, I have something called RobotTaskBarIcon.exe I want to fully remove it, can you please tell me how?

[jholland1964]

Still looking at your log but your RobotTaskBarIcon.exe is located in
C:\Program Files\Siber Systems\AI RoboForm\

Check in Add/Remove for either Siber Systems or AI RoboForm or even the RobotTaskBar and see if any or all are listed. If they are then click Remove. If you don't find them there then open My Computer and go to "C" drive and it should be listed in the location I gave above. You might open thatSiber Systems Folder and then AI RoboForm folder in there and see if there is an uninstall option. If so, use that but if not just delete that Siber Systems Folder.

[jholland1964]

This log looks good. You have numerous items which are running at Start Up which are totally unnecessary, can slow the boot time, use up memory running all the time and can easily be run manually if needed;

I would suggest either going into each program and disabling the auto-start option. Or you can use a program like Mike Lin's Start up Control Panel to turn these items off so they don't run at start up. Very easy progam to use, download, install and then you will find it in your Control Panel. Just open the program and go through the various tabs and remove the checkmark which signifies it should auto-start. Reboot the computer. If you find later there is something you have taken from auto-start that you would like to put back then open the Start up program and put the checkmark back.

Here is a link for Mike Lin's StartUp Control Panel

Here is the list of programs you don't need running at start up and therefore running all the time in the background with an explanation of what they are;

Share-to-Web Namespace Daemon>>>HP share to web software. Easily accessed via Start -> Programs

CamMonitor>>> Comes with Hewlett-Packard digital camera drivers. This runs in the background and auto launches the imaging software when your digital camera is connected to your computer.

StorageGuard>>>StorageGuard from Veritas. Free utility that integrates with Backup MyPC (formerly Backup Exec Desktop), Simple Backup and MS Backup. Provides system tray access and background monitoring - warning you of files that haven't recently been backed up. Required unless you backup manually on a regular basis or have scheduled backups

REGSHAVE>>> Part of the USB driver for your Fuji digital cameras - used when uninstalling the USB drivers, erasing all entries from the registry. Only required BEFORE attempting to uninstall the Fuji software or the uninstall may not work correctly

IgfxTray>>> Quick access to the control panel via a System Tray icon for graphics based upon the Intel chipsets (ie, i810). These chipsets are often included on motherboards. Available via Start -> Settings -> Control Panel

[HP Component Manager>>>Checks the internet for updated drivers/utilities for your HP product - update manually.

SunJavaUpdateSched>>> Checks with Sun's Java updates site to see if newer Java versions are available. Visit http://java.sun.com or just run the Java Plug-In Control Panel

HP Software Update>>>unnecessary.HP software updates. If a shortcut doesn\'t exist create your own and run it manually

SweetIM>>>unnecessary.vSweetIM - send fancier smiley-faces and IM graphics to friends who are using MSN Messenger. They are only able to see these advanced smiley-faces if they also have SweetIM installed. There are two instances of this program booting at start up and therefore running all the time.

QuickTime Task>>>unnecessary. Watch this one because each time you use it the it puts itself back into auto-start.

iTunesHelper>>>unnecessary. Watch this one because each time you use it the it puts itself back into auto-start.

Microsoft Works Update Detection>>>unnecessary, run manually

MoneyAgent>>>Can easily be run manually

Octoshape Streaming Services>>>peer-to-peer streaming technology should be run manually and never all the time.

Desktop Weather 3>>>provides current temperature, conditions, alerts, etc

RoboForm>>>password manager and web form filler. Will work without this startup entry, as the "active" component is an integrated Internet Explorer browser plugin (this is the one you requested removal instructions for)

Adobe Reader Speed Launch>>>can easily be run manually

HP Image Zone Fast Start>>>can easily be run manually

Judy

[X_Jado_X]

Ok, I've done everything you said above, is there anything else I should do to make it go faster?

[jholland1964]

Do you have a lot stored on the computer? I note in your earlier post you had about 10% of the hard drive left. That isn't very much.
Did the computer come with XP installed or did you upgrade it from something else?
You originally talked about a game running faster on your mum's computer than it did on yours, this is why I ask if you have a lot on the computer...lots of games, music, photos, that type of stuff. Do you have a large number of programs installed?

[X_Jado_X]

I have alot of pictures, about 3 large games, alot of music... Is there something that I can delete them with?

[jholland1964]

If you want to keep them, I would burn all of them to CDR's. Then delete them. The pictures and the music at least. Take all of those off and see how much space you have left. If you just want to delete them, then that is really all you have to do, delete them. If you want to remove the games then I would uninstall them. Now if they are downloaded games...I don't know if you can burn those to CDR's or not. But then if they are downloaded games you could just download them again if you wish.

Frankly if there is just a whole lot of stuff on there that you really don't care about losing the easiest way, rather than uninstall it all is to do a full reformat and reload. IF you have all the disks that came with the computer, all the disks for the programs you DO wish to keep, then a reformat and reload should just take you a few hours. Once you reformat and reload with all the original disks then update and you are good to go with a fast computer pretty much restored to the way it was right out of the box.

[X_Jado_X]

I'll have a look later on and delete some music and photos and stuff. Thanks for all this! Now back to my xbox thread...