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Thread: System hangs on startup (but works in Safe Mode)

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  1. #1
    Join Date
    Feb 2008
    Posts
    11
    Hello,
    I am located in Bahrain. My internet provider is Batelco.
    Thanks

  2. #2
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Quote Originally Posted by surdbird View Post
    Hello,
    I am located in Bahrain. My internet provider is Batelco.
    Thanks
    Ok, only reason I asked is because of these entries in your HJT log;
    O4 - HKLM\..\Run: [{07ED51EC-C868-498C-96A1-4FC3619194BB}] "C:\Program Files\MTC Kuwait\MTC Optimization Client\bmoc" -d

    O10 - Unknown file in Winsock LSP: bmnet.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll
    O10 - Unknown file in Winsock LSP: bmnet.dll

    O17 - HKLM\System\CCS\Services\Tcpip\..\{23021EA8-1133-4811-8E97-3F6A3C5A6A00}: NameServer = 193.188.97.197
    O17 - HKLM\System\CS1\Services\Tcpip\..\{23021EA8-1133-4811-8E97-3F6A3C5A6A00}: NameServer = 193.188.97.197

    But tracing them back they all point to your provider, so for now anyway, we will not worry about them.
    The MBA-M program removed several items.

    Have your start up difficulties improved any? You DO have a large number of unnecessary items auto-starting when the system boots up and many can be run manually when needed.
    I would like you to use HJT to generate a Start Up listing.
    In order to do this go into the Config option when you start HijackThis and then click on the Misc Tools button at the top.
    You should then click on the button labeled "Generate StartupList
    Log
    . Once you click that button, the program will automatically open up a notepad filled with the Startup items from your computer. Copy and paste these entries into a reply here. Please don't attach, copy/paste. I will take a look and let you know what can be disabled that you don't need running at start up.
    Judy

  3. #3
    Join Date
    Feb 2008
    Posts
    11
    Hello,

    1. I had a wireless dongle from the ISP MTC-kuwait but no longer use it. I will uninstall it.

    2. The starting up is no longer hanging but still so slow as to be impractical to work on. I continue to work in Safe Mode.

    3. I have attached the StartupList below.

    Thanks
    Sumit


    StartupList report, 11/24/2008, 10:02:47 AM
    StartupList version: 1.52.2
    Started from : C:\Program Files\hijackthis\Sumit.EXE
    Detected: Windows XP SP2 (WinNT 5.01.2600)
    Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\hijackthis\Sumit.exe

    --------------------------------------------------

    Listing of startup folders:

    Shell folders Startup:
    [C:\Documents and Settings\Satyam\Start Menu\Programs\Startup]
    Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

    Shell folders Common Startup:
    [C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
    Bluetooth Manager.lnk = ?
    Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
    HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    Push Client.LNK = C:\Program Files\Interwise\Participant\pull.exe
    VPN Client.lnk = ?
    Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe

    --------------------------------------------------

    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = C:\WINDOWS\system32\userinit.exe,

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    Apoint = C:\Program Files\DellTPad\Apoint.exe
    IgfxTray = C:\WINDOWS\system32\igfxtray.exe
    HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe
    Persistence = C:\WINDOWS\system32\igfxpers.exe
    SunJavaUpdateSched = C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    PMX Daemon = ICO.EXE
    Dell QuickSet = C:\Program Files\Dell\QuickSet\quickset.exe
    SigmatelSysTrayApp = stsystra.exe
    IntelZeroConfig = "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    IntelWireless = "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    WavXMgr = C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
    SecureUpgrade = C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
    KADxMain = C:\WINDOWS\system32\KADxMain.exe
    ISUSPM Startup = C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    ISUSScheduler = "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    RoxioDragToDisc = "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
    PDVDDXSrv = "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    GrooveMonitor = "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    googletalk = C:\Program Files\Google\Google Talk\googletalk.exe /autostart
    HP Software Update = "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
    HP Component Manager = "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    vptray = C:\PROGRA~1\SYMANT~1\VPTray.exe
    Windows Defender = "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
    {07ED51EC-C868-498C-96A1-4FC3619194BB} = "C:\Program Files\MTC Kuwait\MTC Optimization Client\bmoc" -d
    LogMeIn GUI = "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
    Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    DellSupport = "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
    swg = C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    ISUSPM = "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    Skype = "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    [OptionalComponents]
    =

    --------------------------------------------------

    Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

    Shell=*INI section not found*
    SCRNSAVE.EXE=*INI section not found*
    drivers=*INI section not found*

    Shell & screensaver key from Registry:

    Shell=Explorer.exe
    SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
    drivers=*Registry value not found*

    Policies Shell key:

    HKCU\..\Policies: Shell=*Registry value not found*
    HKLM\..\Policies: Shell=*Registry value not found*

    --------------------------------------------------


    Enumerating Browser Helper Objects:

    (no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll - {02478D38-C3F9-4efb-9B51-7695ECA05670}
    (no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll - {22BF413B-C6D2-4d91-82A9-A0F997BA588C}
    (no name) - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll - {72853161-30C5-4D22-B7F9-0BBC1D38A37E}
    (no name) - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
    (no name) - c:\program files\google\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
    (no name) - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\sw g.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}

    --------------------------------------------------

    Enumerating Task Scheduler jobs:

    AppleSoftwareUpdate.job
    MP Scheduled Scan.job

    --------------------------------------------------

    Enumerating Download Program Files:

    [Office Genuine Advantage Validation Tool]
    InProcServer32 = C:\WINDOWS\system32\OGACheckControl.DLL
    CODEBASE = http://go.microsoft.com/fwlink/?linkid=67633

    [MSN Photo Upload Tool]
    InProcServer32 = C:\WINDOWS\Downloaded Program Files\MsnPUpld.dll
    CODEBASE = http://gfx2.hotmail.com/mail/w3/pr01...s/MSNPUpld.cab

    [OnlineScanner Control]
    InProcServer32 = C:\WINDOWS\system32\ONLINE~1.OCX
    CODEBASE = http://www.eset.eu/buxus/docs/OnlineScanner.cab

    [TSEasyInstallX Control]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\TSEASY~1.OCX
    CODEBASE = http://www.trendsecure.com/easy_inst...syInstallX.CAB

    [get_atlcom Class]
    InProcServer32 = C:\WINDOWS\Downloaded Program Files\gp.ocx
    CODEBASE = http://www.adobe.com/products/acrobat/nos/gp.cab

    --------------------------------------------------

    Enumerating Winsock LSP files:

    NameSpace #4: C:\Program Files\Bonjour\mdnsNSP.dll
    Protocol #1: bmnet.dll (file MISSING)
    Protocol #2: bmnet.dll (file MISSING)
    Protocol #3: bmnet.dll (file MISSING)

    --------------------------------------------------

    Enumerating ShellServiceObjectDelayLoad items:

    PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
    CDBurn: C:\WINDOWS\system32\SHELL32.dll
    WebCheck: C:\WINDOWS\system32\webcheck.dll
    SysTray: C:\WINDOWS\system32\stobject.dll

    --------------------------------------------------
    End of report, 8,182 bytes
    Report generated in 0.110 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only

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