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Thread: a recurring problem

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  1. #1
    Join Date
    Sep 2008
    Posts
    108

    a recurring problem

    i have 1 viral program identified by my anti-virus i cant find a way to remove it id's as: trojan.win32.obfuscated.agn regularly it appears and every time it registeres as removed. yet within hours my anti-virus has found it again. help please here a hijackthis log but i doubt it will help any:



    Logfile of HijackThis v1.99.1
    Scan saved at 9:12:28 PM, on 18/11/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    C:\Acer\LANScope Agent\awServ.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
    C:\Program Files\Shaw Secure\Anti-Virus\FSGK32.EXE
    C:\Program Files\Shaw Secure\Common\FSMA32.EXE
    c:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM1 2.EXE
    C:\WINDOWS\System32\snmp.exe
    C:\Program Files\Shaw Secure\Common\FSMB32.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Webroot\Washer\WasherSvc.exe
    C:\Program Files\Shaw Secure\Common\FCH32.EXE
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
    C:\Program Files\Shaw Secure\Anti-Virus\fsqh.exe
    C:\Program Files\Shaw Secure\FSAUA\program\fsaua.exe
    C:\Program Files\Shaw Secure\Anti-Virus\fssm32.exe
    C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
    C:\Program Files\Shaw Secure\FSAUA\program\fsus.exe
    C:\Program Files\Shaw Secure\Anti-Virus\fsav32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\WINDOWS\system32\SysMonitor.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Acer\LANScope Agent\awtray.exe
    C:\Program Files\Shaw Secure\Common\FSM32.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
    C:\Program Files\Shaw Secure\FSGUI\fsguidll.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\bradley macduff\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by SHAW Internet
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 1
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [installnet.exe] "C:\Acer\LANScope Agent\Installnet.exe" "C:\Acer\LANScope Agent\
    O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe"
    O4 - HKLM\..\Run: [shawnotify] c:\progra~1\shaw\update\siuloader.exe /notify
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\unsafe\New Folder\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
    O4 - Global Startup: Acer Empowering Technology.lnk = ?
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\shaw secure\fsps\program\fslsp.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O17 - HKLM\System\CCS\Services\Tcpip\..\{35C5547A-6E19-446A-88D4-60445E9E9532}: NameServer = 192.168.1.1
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A8BB421F-CEB3-472D-84F8-483BC4A6A4E2}: NameServer = 64.59.176.13
    O20 - Winlogon Notify: !SASWinLogon - D:\unsafe\New Folder\SASWINLO.dll
    O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
    O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Shaw Secure\FSAUA\program\fsaua.exe
    O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
    O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Unknown owner - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe (file missing)
    O23 - Service: Norton Protection Center Service (NSCService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE (file missing)
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM1 2.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Unknown owner - C:\Program Files\Norton AntiVirus\SAVScan.exe (file missing)
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
    O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe



    finally does anyone have a KNOWN safe link or url they could post to get a copy of blackice firewall? and dont freak out on the unknown app thats an antivirus homebrewed from my service provider. powered by f-secure.

  2. #2
    Join Date
    Sep 2008
    Posts
    108
    oh 1 more thing the norton parts are pieces left over from my copy of norton 2006 i got free with my computer suggestions on how to remove em are appreciated

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