I have a PC problem (Compaq Presario 1.8Ghz, 256mb ram w/ Windows XP, Svc pack 1) that seems to happen randomly. Sometimes, when IE 6.0 is open, I may click a window or link on a page like CNN.com and I get a message that says, ‘IE has a problem and needs to close’. Once you close the window, I get the “Send Microsoft a message about the problem?” window which I decline but then I see a window in the bottom status bar, a window called “About Blank” that shows up (other times not just forces me to close and reopen). Sometimes it just flashes on for a moment then disappears. This happens sporatically.
I can usually go back to IE and reopen it and machine okay like nothing has happened but the browsing seems to slow down. I have also had this IE crash when I try to load a common safe website page link (like in CNN or MSNBC.com) which says “page not found”. That usually tells me that a crash is coming.. then boom… IE crashes.
I run Webroot Spysweeper with Antivirus and run regular autosweeps weekly. Is this symptomatic of “About Blank” malware or some other virus/spyware? PC seems slow in general and issue occurs randomly. Machine is used by a family member so I have no idea where they go or what they may have picked up/downloaded. Any help is greatly appreciated? My logs are attached and i followed the initial cleaning with no issues. keep getting error message when i try to attach log files "upload failed"
Reply With Quote
