Proxy Server Problem!

[TurcoLoco]

Ok, here we go...I am attaching the script, even though I tested it on my own system and it is safe, effective, etc., I can not guarantee that it will indeed resolve your issue but it will not make anything worse either.

I am also putting additional notes for your review and also some open-ended suggestions for everyone but I am not saying you must do those as they are only suggestions.

I will also let Jholland take it from here unless you have a question specificly for me.

Overview of my analysis and what the attached script will do:

Delete all Internet cache, cookies, history, etc. as well as the common Temp folders, system Prefetch folder, all downloaded installers.

And:

======== RENAME ========
Note: For unknown files, the program will rename them instead of permanently deleting them.
This way, should we discover that a particular file is legit or needed by a legit program or system, it will be possible to locate and recover the file.
I always place an undescore (_) in front of the files when renaming that way they appear at the very beginning of the list when sort by name.
c:\windows\apprun.exe --> _apprun.eee
c:\windows\system32\asfv2.dll --> _asfv2lld
c:\windows\auhccup1.dll --> _auhccup1.lld
c:\windows\hcextoutput.dll --> _hcextoutput.lld
c:\windows\system32\zport4as.dll --> _zport4as.lld
c:\windows\system32\d3d9caps.dat --> _d3d9caps.tad

======== DELETE ========
c:\windows\downloaded program files\asinst.dll
c:\windows\downloaded program files\housecall_activex.dll
c:\windows\downloaded program files\naveng32.dll
c:\windows\downloaded program files\navex32a.dll
c:\windows\downloaded program files\xscan53.ocx
C:\CTJINI.INI
All files with .TMP extension Various types of temporary files, should always be safe to delete as long as no programs are running.
If any of the temp files are in use, it will not be deleted but skipped instead.
All files starting with ~ (tilde) If there are no documents are open, files starting with a ~ sign should not exist so this ghost files should be deleted.

=====] Process Analysis - Currently running Service based Processes:
To disable any of these services that you do NOT need: START > RUN > services.msc > OK
Then locate the service in question, double-click on it to open its properties window and change the Startup to 'disabled'.
WebClient --> Another service that is normally not used or needed, further more it is a security risk if not needed.
inetinfo.exe --> IIS Admin Server Helper, is it used or needed?
mdm.exe --> Machine Debug Manager needed?
sqlservr.exe --> SQL Server running, is it needed?
alg.exe --> Used for connection sharing and/or Windows Firewall, if another Firewall program is used, this should be disabled!
MpfAgent.exe & MpfTray.exe --> It appears that you have McAfee Internet Security Suite which also bundles the Firewall utility. You will have to pick which one to use,
to get rid of McAfee: START > RUN > appwiz.cpl > OK and uninstall McAfee Internet Security Suite
If you decide to use McAfee or another 3rd party firewall Internet Security utility then you will need to disable Windows Firewall.

*** For a typical home user, the following services are not needed therefore could be disabled:
- Alerter (Performance gain)
- Error Reporting Service (Performance gain)
- Indexing Service (Performance gain)
- Messenger (Security)
- Netmeeting Remote Desktop Sharing (Security)
- Portable Media Serial Number Service (Performance gain)
- Remote Registry (Security)
- Routing and Remote Access (Security)
- Smart Card
- Smart Card Helper
- Telnet
- Universal Plug and Play Device Host
- Upload Manager
- WebClient


*** Additionally:
IF a 3rd Party Firewall, Internet Security program is installed, disable:
- Application Layer Gateway Service (Performance gain)
- Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS) (Performance gain)
IF a connection (to or from this PC) for Remote Desktop Support not needed, disable:
- Remote Desktop Help Session Manager (Performance gain)
- Routing and Remote Access (Performance gain)
IF this PC is NOT part of a domain (Home Networks is not a domain), disable:
- Net Logon (Performance gain)
IF this is a single PC not part of a domain or even Home Network, disable:
- Computer Browser (Performance gain)
- Server (Performance gain)
IF there is no UPS (Uninterruptible Power Supply) unit is connected through a Serial cable to provide monitoring, disable:
- Uninterruptible Power Supply (Performance gain)
IF There is NO Printer, disable:
- Print Spooler (Performance gain)
IF There is NO Scanner or a digital camera (connected directly to the PC), disable:
- Windows Image Acquisition (WIA) (Performance gain)
IF There is no Wireless Router, or the Wireless service is not used, disable:
- Wireless Zero Configuration (Performance gain)


Important: If this is NOT your own PC or not sure any of the 'IF' conditions mentioned aboveis applicable to you, disregard and skip it.
I hope this info help you and others who might be interested. If you have any questions, let us know.

~TL