Proxy Server Problem!

[lakers]

No, on the second attachment, I have the "automatically detect settings" checked.

[jholland1964]

No, on the second attachment, I have the "automatically detect settings" checked.

Take that off and see if it makes a difference. My provider told me to do that when having trouble years ago and have not had it since.
In fact this is in my instructions for set up;
In Internet Options, Local Area Network Settings, the option Automatically detect settings should be UNchecked, not checked.

[lakers]

I unchecked it but it still doesn't work. I'm starting to believe that this will never be solved.

[jholland1964]

Ok, from what I have been able to find AOL DOES use proxy servers in some instances.
Can you tell me where you are located? If you would prefer not posting this "to the world" please PM me here with the info...what AOL service are you using. Since you are connected via dsl, broadband or cable who is that basic service provided by...put all you can think of in this PM.
Also, did this problem begin two years ago after your previous malware problem OR did it begin with the installation of IE7? There HAVE been some proxy issues with IE7 & those who use AOL.

[lakers]

Thank You, I've sent the PM!

[jholland1964]

Received your PM and am continuing to search. Need you to do a favor;
Run the programs in the sticky again. Including the online antivirus scans.
Then run HJT again and post the new log.
Really scanning through the log today I note you have "parts" of two anti-virus programs running McAfee (which I assume comes via AOL Security) and also Norton. How many firewalls are you running?

[jholland1964]

Well it took me two days...but I FINALLY found some decent info on your easysearch.biz...

I would say, yes, your proxy problem is related to this prior infestation.
You do not say exactly HOW you removed it but it looks to me as if you removed the malware itself but DID not fix the registry values that this thing changes and it IS definitely a required part of the fix.

If you are comfortable with editing the registry...I always hesitate to post these...but I DO believe this is the problem.

First of all you will need to back up the registry
because incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only.

Once you have backed up the registry then do the following;

1. Click Start > Run.
2. Type regedit

Then click OK.

3. Navigate to the keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run

4. In the right pane, delete the values:

"Microsoft Internet Acceleration Utility"="iau.exe"

"Internet Connection Wizard"="stisvsq.exe"

"Games Acceleration"="svshost.exe"

"Internet Mail and News"="msqdevl.exe"

"Microsoft Management Console"="lssas.exe"

"Multimedia extensions"="mservice.exe"

5. Navigate to the key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Internet Settings

6. In the right pane, delete the following values:

"ProxyServer"="127.0.0.1:8080"
"ProxyOverride"="local"

7. Exit the registry editor.

5. To reset the Internet Explorer home page

1. Start Microsoft Internet Explorer.
2. Connect to the Internet, and then go to the page that you want to set as your home page.
3. Click Tools > Internet Options.
4. In the Home page section of the General tab, click Use Current > OK.

[lakers]

I'm not really comfortable editing the registry but I'll back it up and give it a go! I have Norton from when I bought the computer around 6 years ago, although I've never used it. I have a McAfee firewall which comes with AOL and also the Microsoft Windows Defender. The settings for these are to allow the Internet Explorer though.

EDIT: I've read the guide and I'm a little confused on how to back up the whole registry!

[lakers]

I deleted the values, the only ones present were:

"ProxyServer"="127.0.0.1:8080"
"ProxyOverride"="local"

However, once I log onto the internet again, they return for some reason!

I wasn't able to select "Use Current" as the button was not available to click once I deleted the two values in the registry.

Another thing that might help is when I log onto AOL, I get an Error for "Attempt 1" saying "could not log onto DNS server."

[jholland1964]

Well rats again. Did you shut down and reboot after making the changes?
You DID back up didn't you?
On the DNS question go to Control Panel, Administrative Tools, Service and be certain that you have DNS Client Properties set to Automatic.
I have a PM into PhilliePhan to ask him to take a look here...there is obviously something I am missing. Thanks so much for your patience.
Judy