HELP - no internet connection due to "aelupsvc32.dll"

[greenfish]

Thank you, PP and Judy! However, I could not delect or rename "aelupsvc32.dll". It's said that "access is denied. make sure the disk is not full or write protected and that the file is not currently in use."

Thanks again for your quick response. I really appreciate that!

[PhilliePhan]

It's said that "access is denied. make sure the disk is not full or write protected and that the file is not currently in use."

We will probably have to remove it in Safe Mode with the bare minimum running.

Better yet, we can try to get everthing in one fell swoop after looking at your HijackThis Log. Let us know if you have problems getting that.
-- Rename hijackthis.exe to HJTScan.exe and then run it. A certain malware detects hijackthis.exe.

-- If you are able, please go to this link and follow the instructions to scan with WinPFind by OldTimer.
You may need to put it on a floppy as well to get it to run on the ill computer if there is still no connection.
Please submit the WinPFind Log along with the fresh HJT Log.


PP