Major Problem - browser hijacked, cannot get rid of routing.exe, wserving.exe

[floppsybunny]

i tried to delete 'c:\program files\clamwin' in safe mode but it gave me an access denied dialogue related to 'ExpShell.dll' which is actually the only file/folder left in the directory '...\ClamWin\bin\ExpShell.dll'

?

[jholland1964]

Can you boot to Safe Mode? If so go into C:\Program Files\ClamWin\
and delete that ClamWin folder.

[jholland1964]

Evidently this is a problem with this program because I found numerous references on this same problem. If it isn't running then for now leave it alone and I will search for a remedy. Please run that OTCleanIt program

[floppsybunny]

ok, ran OTCleanIt - no problems.

clamwin might be an annoyance i have to live with? though very happy to get rid of it if you can find some way of doing that.

otherwise, you have certainly rescued my computer from near certain doom, and a lot of my unbackedup work over the last six months with it. will definitely continue running AVG anti-virus (surprisingly, does not drain that much processing power) and probably buy an outboard USB storage device for backing things up more readily (i have about 100G of cubase audio processing projects and documents that should probably be updated weekly at least, and i've run out of dvd-rs.)

let me know if there's anything else i should do to keep myself clean. and a million thank you's again for all your time and expertise over the past (almost) week of nailbiting and cursing at my computer - don't know what i would have done without you. (probably reformat and cry a lot...)

[jholland1964]

Definitely get something to back up important items as you noted.
I would also recommend adding SpywareBlaster to the computer. A truly MUST have program, wouldn't run my computer without it.
Nice thing...it is FREE, but also it DOES NOT run in the background but offers protections against trojans, dialers, downloaders, hijackers, blocks tracking cookies and restricts unwanted sites too. Great program!
Just download, install, update and enable it and close it. That is it! Just remember to update manually each week and enable new protections.
I will also keep looking for the full removal of that Clamwin program, but as long as it isn't running I think you are ok.

[floppsybunny]

sweet. downloaded spywareblaster, looks like a good deal. will make a note to update it weekly. also finally just defragmented my hard drives and cleaned out some litter. so nice to have my computer back.

thanks again for all your help!

[jholland1964]

Happy all is going well.
Judy