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Thread: Help please lots of viruses

  1. #1
    Join Date
    Sep 2008
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    Help please lots of viruses

    I did all the steps in the 'READ ME Before Posting A Request For Assistance!' post, still seems to all be there
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  2. #2
    Join Date
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    Download ComboFix
    Click on the Save button and then when it asks you where to save it, make sure you save it directly to your Windows Desktop.
    Once the download is complete you will see the Combofix on the desktop.

    • Close all open Windows including this one.
    • Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix.
      Doubleclick the combofix icon on the desktop to run the program.




    Windows will issue a prompt asking whether you wish to run the program, click Run
    You will then see a Disclaimer screen asking you to agree to the disclaimer. Press the number 1 key to accept the disclaimer.

    Now just sit back and allow the program to run

    Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.

    When ComboFix has finished running, you will see a screen stating that it is preparing the log report.
    This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.

    When all is complete then please post back here with that log.

  3. #3
    Join Date
    Sep 2008
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    16
    ok done that..
    still running slow
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  4. #4
    Join Date
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    Quote Originally Posted by dirtySLART View Post
    ok done that..
    still running slow
    I am sure it is. There are still some things that have to be done yet. Give me awhile to go through this log and I will let you know what else needs to be done. We should be able to get it back up to speed but it will take a bit, ok?

    Do me a favor...ABSOLUTELY NO FILE SHARING RIGHT NOW OK? This is more than likely what got you into this mess, believe me.
    TURN OFF....BitTorrent, and leave turned off Bear Share. As you can see, by file sharing you are literally playing with fire, to say nothing about legalities and copyright laws
    Judy

  5. #5
    Join Date
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    Please turn off ANYTHING not needed...all those file sharing programs for one thing...
    Then please run the ESET SCANNER again and have it FIX EVERYTHING found.

    • You will need to use Internet Explorer to to complete this scan.
    • You will need to temporarily Disable your current Anti-virus program.
    • Be sure the option to Remove found threats is checked at this time, and the option to Scan unwanted applications is Checked.
    • When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please post that log for us as directed below.

    Post back here with the log.

  6. #6
    Join Date
    Sep 2008
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    16
    ok kool..
    turned it off.. and doing the scan now

  7. #7
    Join Date
    Sep 2008
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    done the scan..
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  8. #8
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    Ok, now give me a NEW HiJackThis scan and save the log and post it here.

  9. #9
    Join Date
    Sep 2008
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    16
    I keep getting read errors when trying to burn a dvd could this be because of the viruses?

    here's the log..
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  10. #10
    Join Date
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    Why are you burning a DVD while waiting to see if the computer is clean?

    You had, maybe still have a very infected computer. If you want it clean you will stop unnecessary stuff until a fix can be worked out. If you don't want to wait, then forget it, I am done.
    .

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