It looks to me like you might have two Norton programs running on the computer.
What Norton product do you have on the computer? Did you have an install problem and have to run it twice? The reason I ask, there are a huge number of Norton processes running with some of them named Norton 2.
The O20 item you note is fine. The R1 directs you to an AOL search function.
You have an extraordinary amount of items running at start up and running in the background all the time. The Norton really should have run in SAFE MODE as long as something else was not running with it. Let me do some checking.