Yesterday, I went in and uninstalled my Panda antivirus and firewall (three times). It had just expired and I figured that I would take your advice and go with the Yahoo antivirus. After I finished and rebooted, I was denied access to the internet completely. I tried all I knew to do, but could not even get on with dialup. I called AT&t's internet help line and (my first mistake) let the rep take control of my computer via remote. He found the Panda program had attached itself to the modem, Wireless router, and even the server. He went online and found a bunch of sites that complained about uninstalling Panda and a bunch of help sites. Instead of going to those sites, he went through the add/delete programs on the control panel. He could not find anything to uninstall, so he disabled the Panda clones. He then tried to install the AT&T/Yahoo antivirus program and it wouldn't install. His answer to this was to change my windows administrator signin on reboot. He got the antivirus program installed (after almost four hours), but now I can't get my old administrator name or signin back. I can't get into my Compuserve account other than to bring up the top toolbar (nothing comes up from anything I click-including the link to this thread. I lost all of My Documents, can't use any of the programs that you had me install, and have all new things on the start menu. The computer seems to be faster after all this, but I want all of my old things back. I did manage to complete all of the things you said to do on your last post