Norton 2002 - can't uninstall

[ifionlyhadamac]

Can anyone help me uninstall NAV 2002? When I try to do it through add/remove programs it "fatals" because of a problem with NAV.MSI, which I can't find anywhere on my computer.

Please help.

Thank you

[jholland1964]

Do you have the original install disk? If so, reinstall it then uninstall. After you do that then do a File search for anything Norton, and then repeat for anything Symantec.

[PhilliePhan]

Or, if you are looking for a cleaner uninstall, you could try the Rnav2003.exe removal utility midway down the linked page below.
Symantec has a ton of info and support for uninstall problems on their site. . . .

How to uninstall Norton AntiVirus 2000/2001/2002

Best Luck
PP

[ifionlyhadamac]

I don't have the original install disk.

When I try to uninstall through add/remove programs, I'm missing NAV.MSI or some such and cannot finish the uninstall.

The link provided goes to a site with more links, none of which are functional any longer.


Any other ideas?

Thanks

[PhilliePhan]

The link provided goes to a site with more links, none of which are functional any longer.

Thanks for the "heads up" on the dead link. It's been a while since I ran into a NAV uninstall post. You're right . . . . They sure don't make it easy to get the needed info or uninstall tool!

Glad you got it sorted out

PP

[ifionlyhadamac]

See, Symantec doesn't want you to remove their product. SO

when you try to open a link referring to an obsolete version such as 2002, it redirects you to a page which only allows for you to download and subscribe to a more current version of their product (which, given the invasive nature and manipulative sales tactics of the company, does not appeal to me!)

[ifionlyhadamac]

I got it out, thank you.

I downloaded the RNAV tool from Majorgeeks and it worked.

Thank you so much for your kind assistance,

NA

[jholland1964]

Fantastic!