Quote Originally Posted by kevinH169 View Post
The old anti-virus was Symantec, I believe, and it came with SBC! Yahoo Online Protection; I removed it a few days ago. Don't think there's any of it left.

Thanks for the help! I really appreciate it.
There are STILL Symantec files on the computer, as shown by the logs listed in the following places;
Running processes:
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

StartUp Programs;
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

Services:
Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

I see that you installed AVG8 antivirus, that is good BUT you have to get those remaining pieces of Symantec OFF the system as it can interfere with the new AVG 8 and slow the system.
They appear to be located in C:\Program Files\Common Files\Symantec Shared\
I will read the rest of your logs and get back with you on those.
Judy