Quote Originally Posted by jholland1964 View Post
Hey, let the Eset scanner run and remove the baddies. Once that is done then try removing that folder in normal mode. You want to get all remainders of the former user off that you can...sounds like he had not paid careful attention to anything. Also be sure to get those old anti-virus programs off of there too.
hi! :-)
i will rescan with eset and check-mark 'remove found threats' right now, then i will attempt to remove the 'complete' folder in normal mode. yes, the former user/seller sold my friend an infected pc it seems. this is my friends very first pc and she did not know to get the o.s./office products cd's etc.

regarding the previous anti-virus programs; i removed, first, 'viewpoint media player' and 'viewpoint toolbar' - and as soon as i did that, the others automatically disappeared from the add/remove programs list (those being; 'radialpoint security services', 'authentium antivirus sdk-2', and 'ppsdkredistributables'

thanks! melissay