Please do the following:
  • Download combofix.exe by sUBs to your computer's Desktop.
  • Alternate Download
  • (If you already have a previous version, delete it and download a new version).
  • Double click combofix.exe & follow the prompts.
    Note: Combofix will automatically disconnect your Internet connection when it runs, do not reconnect it.
When it finishes, it ought to
  • Produce a log for you. ( C:\ComboFix\ComboFix.txt)
  • Restore your Internet connection.
IMPORTANT:
  • Do not use your computer while Combofix is running.
  • Do not mouseclick combofix's window while it's running. That may cause it to stall.
    If you've lost your Internet connection when Combofix has completely finished, re-start your computer to restore it.
Please post that log for us. You can copy&paste this one into this thread.