No accusation taken. I'm appreciative that you're trying to help.Originally Posted by jholland1964
...no accusation intended here, believe me...
Yes, both drives were added later, but not at all recently. A few years ago in fact. So they had been working up until perhaps a month ago. I was having some problems using the drives, but since both machines also have another CD-ROM drive, I was able to get my work done. So I never looked into what the problem was at the time.
Now, I have a Vista installation disk that is DVD media, and it absolutely requires the DVD drive to use it.
I thought that maybe it was a virus or spyware something, but scans are coming up clean.
I've sent a support request to Sony, so I'll let you know what they say. And if course, if they are able to resolve the issue, I'll post the solution here.
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