i need help with my log!

[PhilliePhan]

Hi Louie,
Been really tied up with work - sorry I couldn't post back sooner.

what do you mean a whole lot more? like what? am i missing anything important?? well i think my dad has a few more stuff on his account, why tho?

I thought that was from Dad/Main account. There ought to be more there (windows patches, etc...)

by the way, do you have any good anti virus programs?? or should i stick with avast?

AVAST! is solid. Some people prefer AVG.
If you are willing to spend the money, I like Kaspersky Internet Security Suite.

thank you for your time

Happy to try to help!

Let's try this for the autoupdate problem:

-- Download the attached Fixit.zip to the Desktop and Extract the Fixit Folder to the Desktop.
-- Open the Fixit Folder and DoubleClick on RunThis.bat to run it.
Reboot and see if that helped. Let me know if there were any error messages.

Will check back as soon as I can, but that will likely be tomorrow....

PP

[Louiex]

those links show all the programs on my account and my dad's account, it would of taken to long if i wrote them all down ahah.

I geuss ill stick with avast since i already have it, is AVG free tho?

so i just double click runthis.bat, is it normal that nothing pops up?? im going to reboot my computer right now and see if my updates work =]

thanks again PP!

[PhilliePhan]

so i just double click runthis.bat, is it normal that nothing pops up?? im going to reboot my computer right now and see if my updates work =]

A DOS window should flash, but it's really quick.

-- AVG is Free - see my linky below. AVAST! should be comparable.

Regardless of whether the AutoUpdate fix works or not, you should use IE and visit http://www.update.microsoft.com/windowsupdate/v6/ and Install any Critical Updates that you may be missing.

Gotta run, but will be back tomorrow!

PP


EDIT: I just looked at the picture again - You need to make sure the box to "Show Updates" is checked at the top of Add/Remove Programs . . . Though, I was not aware that had any bearing on HJT Uninstall List...

[Louiex]

its a miricale! my updates work again!!! thanks alot PP, i owe you big time ahaha. i geuss my computer is back to date now, i just got to get rid of the volume problem i have, my music works fine on itunes and windows media player, it just doesnt work on sites. i think there's a virus playing with my volume settings. ill scan my whole computer tomorrow, hopefully i can get rid of it once and for all!
thanks again for all your help!

[Louiex]

oh, i forgot that i had a picture of the virus'es name and where it is. Hopefully this can help you.
Hope to hear from you soon =]

[PhilliePhan]

oh, i forgot that i had a picture of the virus'es name and where it is. Hopefully this can help you.
Hope to hear from you soon =]

It looks like AVAST! has quarantined that one in the Virus Chest. It should not be running and you can remove it. Are you sure that is the culprit behind the problem?

The baddie in System Restore will be removed when we uninstall ComboFix & flush System Restore.

PP

[Louiex]

Ok, so since the virus is in the chest, it cant do anything right?? should i leave it in the chest or should i delete it?????

what do you mean by flushing the restore system? was i supose to turn it back on or leave it off??? im confused, sorry ahah