i need help with my log!

[Louiex]

"-- As for the autoupdate, that has been altered in the registry. Let's do this:
Please download the attached file Fixit.reg to your desktop.
DoubleClick on it and Allow it to merge into the registry. Let me know if that does the trick!"

--PP, i downloaded the file to my desktop, but when i doubleclick it, an error pops up " fitit.reg is not a valid win32 application "
how can i fix that??

"-- Also, please go here ---> http://virusscan.jotti.org/ and use the Browse Button at the top of the page to navigate to C:\WINDOWS\system32\XDva031.sys and Upload it for analysis. Please Copy&Paste the results for me."

-- it wasnt able to find that file, i checked in the system32 manually, is it supose to be missing or is that a bad thing?

the only thing i got done was uninstalling java and limewire, and i installed the new java.

hope to hear from you soon PP, see yea.

[Louiex]

oo i forgot the logs from my dad's account, here you go.

[PhilliePhan]

PP, i downloaded the file to my desktop, but when i doubleclick it, an error pops up " fitit.reg is not a valid win32 application "
how can i fix that??

People seem to be getting a lot of those errors when I try these registry merges lately.
Are you able to click Start > Run > type regedit and click OK. Are you able access the registry?
* If you ARE able to access the registry, don't do anything yet!
-- Have you navigated the registry before?

it wasnt able to find that file, i checked in the system32 manually, is it supose to be missing or is that a bad thing?

Probably not a bad thing unless that it is gone - if indeed it is gone and not stealthed in some way. . . I may well have been removed at an earlier time.

-- Your Uninstall list is awfully abbreviated - I expect to see a whole lot more there. Does it match when you open Administrator account and look in Add/Remove Programs?


PP

[Louiex]

People seem to be getting a lot of those errors when I try these registry merges lately.
Are you able to click Start > Run > type regedit and click OK. Are you able access the registry?"

yes i was able to access the registry, i see 4 folders.

Your Uninstall list is awfully abbreviated - I expect to see a whole lot more there. Does it match when you open Administrator account and look in Add/Remove Programs?

what do you mean a whole lot more? like what? am i missing anything important?? well i think my dad has a few more stuff on his account, why tho?

by the way, do you have any good anti virus programs?? or should i stick with avast??

thank you for your time,
Louie.

[PhilliePhan]

Hi Louie,
Been really tied up with work - sorry I couldn't post back sooner.

what do you mean a whole lot more? like what? am i missing anything important?? well i think my dad has a few more stuff on his account, why tho?

I thought that was from Dad/Main account. There ought to be more there (windows patches, etc...)

by the way, do you have any good anti virus programs?? or should i stick with avast?

AVAST! is solid. Some people prefer AVG.
If you are willing to spend the money, I like Kaspersky Internet Security Suite.

thank you for your time

Happy to try to help!

Let's try this for the autoupdate problem:

-- Download the attached Fixit.zip to the Desktop and Extract the Fixit Folder to the Desktop.
-- Open the Fixit Folder and DoubleClick on RunThis.bat to run it.
Reboot and see if that helped. Let me know if there were any error messages.

Will check back as soon as I can, but that will likely be tomorrow....

PP

[Louiex]

those links show all the programs on my account and my dad's account, it would of taken to long if i wrote them all down ahah.

I geuss ill stick with avast since i already have it, is AVG free tho?

so i just double click runthis.bat, is it normal that nothing pops up?? im going to reboot my computer right now and see if my updates work =]

thanks again PP!

[PhilliePhan]

so i just double click runthis.bat, is it normal that nothing pops up?? im going to reboot my computer right now and see if my updates work =]

A DOS window should flash, but it's really quick.

-- AVG is Free - see my linky below. AVAST! should be comparable.

Regardless of whether the AutoUpdate fix works or not, you should use IE and visit http://www.update.microsoft.com/windowsupdate/v6/ and Install any Critical Updates that you may be missing.

Gotta run, but will be back tomorrow!

PP


EDIT: I just looked at the picture again - You need to make sure the box to "Show Updates" is checked at the top of Add/Remove Programs . . . Though, I was not aware that had any bearing on HJT Uninstall List...

[Louiex]

its a miricale! my updates work again!!! thanks alot PP, i owe you big time ahaha. i geuss my computer is back to date now, i just got to get rid of the volume problem i have, my music works fine on itunes and windows media player, it just doesnt work on sites. i think there's a virus playing with my volume settings. ill scan my whole computer tomorrow, hopefully i can get rid of it once and for all!
thanks again for all your help!