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Thread: Shockwave says I need administrator rights (which I already have).

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  1. #1
    Join Date
    Nov 2006
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    Shockwave says I need administrator rights (which I already have).

    I tried to install shockwave player 10 (on XP SP2) but it keeps telling me I need administrator rights. This is a home machine, however I'm not using the "administrator" account, but User Accounts says I am in fact in the administrator group. I don't know the Administrator password nor does anyone else who uses this computer. I saw an option to reset the administrator password, however it might result in lost data.

    What's further puzzling is that, while trying to install Windows Media Player 11, I get an error that says setup was unable to complete... and searching around the internet I noticed this was also a common symptom of not having full admin rights.

    Any suggestions?

  2. #2
    Join Date
    Aug 2006
    Location
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    You will need full admin rights to complete the task. There is a difference between an administrator account and a user account with admin rights. Resetting the admin password should not result in any loss of data.

  3. #3
    Join Date
    Nov 2006
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    3
    Well, now that I've done that I can't figure out how to log on as the administrator. When my computer starts up, it automatically brings me to the desktop (because there is only one user - which for the record has the words "Computer Administrator" under it when I went to "Log Off" to try and go log onto the admin account). I tried running internet explorer (7) as the admin (using Run As...), however I got the same error.

    So how do I log on completely as the Administrator?

  4. #4
    Join Date
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    In Windows XP Home Edition, you can login as built-in Administrator in Safe Mode only. For XP Professional, press CTRL + ALT + DEL twice at the Welcome Screen and input your Administrator password in the classic logon window that appears.
    Last edited by jholland1964; 11-24-2006 at 11:56 AM.

  5. #5
    Join Date
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    Lightbulb

    Also, if the 'Secondary Logon' service is not disabled, you could right-click on the executable in question then click on Run as.. and enter the Administrator login credentials which would run the installation as if the actual Administrator was running it.

    ~TL

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