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Thread: WindowsLive OneCare Safety Scanner & files and folder disappeared from the desktop

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  1. #1
    Join Date
    Aug 2007
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    5

    WindowsLive OneCare Safety Scanner & files and folder disappeared from the desktop

    Code:
    http://onecare.live.com/site/en-us/default.htm?s_cid=sah
    Between time to time I scan my laptop online to check if it has been infected by viruses or spyware.

    Today I have used the link above to check my laptop (periodically normal check) , when it finished, I realized many files (word, power points, pdf,,,,etc) and folder disappeared from the desktop ?????

    Have these files and folders been deleted or been archived some where ?

  2. #2
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Are you saying you don't have an on board anti-virus program?
    Sounds to me like just the desktop shortcuts have disappeared. Have you looked in Start, All Programs to see if the programs associated with the missing icons are still there? If so, do they work?

  3. #3
    Join Date
    Aug 2007
    Posts
    5
    Are you saying you don't have an on board anti-virus program?
    No, because I have just installed windows recently, i have not installed AV on board yet, I would have a plan to do that.

    Sounds to me like just the desktop shortcuts have disappeared.
    No. I meant many files like words, PPT, pdf, thay were residing on the desktop not as a shourt cut.

  4. #4
    Join Date
    Aug 2006
    Location
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    Age
    80
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    4,079
    Have you done a file search for these files...by name?

  5. #5
    Join Date
    Aug 2007
    Posts
    5
    Have you done a file search for these files...by name?
    Yes, I did, but I could not find.

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