Advertising pop ups / temp internet files

[jholland1964]

Looks pretty good, just a few suggestions; you are running four anti-spy applications in the background all the time. I would suggest cutting it down to just two. Turn off the AdAware 2007 and the AVG Anti-spyware guard. Just use those two for weekly scans and let the other two...Windows Defender and Superantispyware be the residents. Get too many running and it really defeats the purpose of these programs because they often time fight against each other and allow something to come in by accident.

I would also recommend that you download, install and update and then enable (including the Restricted Sites Section) Spyware Blaster
It is highly recommended at nearly every malware fighting forum. It is free and it doesn't run in the background. Just manually update each week. As PP notes in his Protect Yourself Sticky

A Must Have Tool! Blocks malicious ActiveX installs by implementing a “kill bit” to prevent those ActiveX programs with known CLSIDs from being executed.
And unlike many other anti-spy apps, SpywareBlaster does not have to remain running in the background. Very highly recommended! From Javacool Software.

I also note that you now have MSN Messenger now set to run at Start Up and it was running in the background in this latest scan. It was listed in auto start in the first HJT scan but not the second. The choice is yours of course but if you don't use MSN Messenger often, this can be annoying. Available via Start -> Programs. Go to MS Messenger > Tools > Options > Preferences and uncheck "Run this program when Windows starts.

Finally, now that the computer is clean you need to set a new, clean System Restore point. To do this, Right Click My Computer. Choose Properties. When System Properties opens click the System Restore Tab. When that opens put a dot or checkmark in Turn Off System Restore and click OK. You may get a warning that System Restore is turning off, just click ok. Let it turn off. Wait a moment and then do the reverse and turn it back on. You will be left with a new, clean System Restore point.

I hope you are no longer getting the pop-ups or excessive temp files...be sure that your Internet Explorer is set to receive cookies only when you visit the website. You can do this by going up to Tools, Internet Options, Browsing History Settings. Also while there reduce the disk space to use to no larger than 50MB...I actually have mine set at 10MB and it works fine. Also be sure that you have the Privacy Section set to Medium.
Hope all the problems are corrected and you are surfing happy
Judy

[footloose]

Many thanks for all your time and help.

It is very much appreciated

Regards
Footloose

[jholland1964]

Happy that we could help you. That's why we all are here!
Judy

[jholland1964]

Happy that we could help you. That's why we all are here!
Judy

[footloose]

Thanks for all of your help a couple of weeks ago.

"Advertising pop ups / temp internet files"

Sorry to bother you again, but since getting everything cleared up, I have had problems with some websites, which were okay before.

I have a few websites which I have log ins and passwords for but for some reason I cannot get in past the log in screen anymore. Upon entering my details, it just refreshes the login screen.

I thought it may have been password problems, so asked to have them reset, but when I was sent email containing reset, it still wont let me past the login screen.

Have tried turning off and on firewall, avg, popup blockers, adding the sites to "trusted sites" etc, but not sure what is wrong.

Could it be something that was installed during the cleaning up process the other week, or something that may have been deactivated at the time?

I have tried accessing these same sites on another computer with no problems.

Sorry to be a nuisance, but cannot see anything obvious to fix???

examples are:

https://wiipointscard.nintendo-europ...php?lang=en_GB
http://www.takeabreak.co.uk/
http://www.thatslife.co.uk/
http://uktv.co.uk/uktv/competition/aid/598144 (managed to login this one but wont advance to next screen, just refreshes same page)
(there may be others, but these are the ones I have come across so far)

Regards
Footloose

[jholland1964]

Well I could get the websites but of course couldn't log in since I don't belong to them.
Do you get any specific message when trying to login...password or username invalid...something like that?

Wouldn't normally ask this but why don't you PM me your user name and password for these sites and I will see if I can log onto them.
Judy
P.S. Took a look at your last HJT log and noted that I requested that you turn off some of those anti-spy programs you have running in the background...did you do this? You have entirely TOO many running, yes it is down from the 8 you previously had running but I sincerely believe that 4 is too many.
You have AdAware 2007, Windows Defender, SuperantiSpyware, AVG Anti-spyware all running. TURN THEM OFF. How many firewalls do you have running? One is the absolute rule. What are the security settings for Internet Explorer?
Go to Tools, Internet Options, General, Browsing History, Settings. Make sure there is a dot on Every Visit to Page. Set amount of disk space to use to somewhere around 10MB. Security, Internet Zone and set it to medium.

[footloose]

Well I could get the websites but of course couldn't log in since I don't belong to them.
Do you get any specific message when trying to login...password or username invalid...something like that?

Wouldn't normally ask this but why don't you PM me your user name and password for these sites and I will see if I can log onto them.
Judy
P.S. Took a look at your last HJT log and noted that I requested that you turn off some of those anti-spy programs you have running in the background...did you do this? You have entirely TOO many running, yes it is down from the 8 you previously had running but I sincerely believe that 4 is too many.
You have AdAware 2007, Windows Defender, SuperantiSpyware, AVG Anti-spyware all running. TURN THEM OFF. How many firewalls do you have running? One is the absolute rule. What are the security settings for Internet Explorer?
Go to Tools, Internet Options, General, Browsing History, Settings. Make sure there is a dot on Every Visit to Page. Set amount of disk space to use to somewhere around 10MB. Security, Internet Zone and set it to medium.

The antispy programs mentioned aren't running, as you had previously suggested. Firewall is sygate. Have checked the security settings and they are set as above, this was all done when we did the clean up.

The problem isn't with the passwords, etc; it appears to be something to do with my computer, no messages just does not advance past the login screen. I have just accessed all four of the examples mentioned on another computer with no problem - took me straight in through the logins and into my relevant accounts.

[jholland1964]

Have you tried using another browser? On all other sites are you able to "surf" from page to page? Does this just happen on log in pages?
Do you have java enabled on IE7? On the other computer you have tried the login...is that computer running IE7?

Also have you done this?
Deleted all temporary internet files, including offline content (IE tools, Internet Options, General tab, Delete button). Delete your IE history and all cookies. Then, restart IE by clicking File, Exit. Then restart and see if you can access.

[footloose]

Have you tried using another browser? On all other sites are you able to "surf" from page to page? Does this just happen on log in pages?
Do you have java enabled on IE7? On the other computer you have tried the login...is that computer running IE7?

Also have you done this?
Deleted all temporary internet files, including offline content (IE tools, Internet Options, General tab, Delete button). Delete your IE history and all cookies. Then, restart IE by clicking File, Exit. Then restart and see if you can access.

the other computer does not have IE7, but I have been using IE7 for some time, and these sites were accessible with no problems until recently.

I can login on other sites that I use, just these particular ones for some reason

Java enabled.

Have tried clearing temp int files, etc, but to no avail.

[footloose]

Just downloaded Mozilla Firefox and was able to access the sites through it.

What is likely to be the problem with IE7, considering they worked on it before?

Thanks for your help