Kelly Anderson wrote:
> I am trying to help my sister. She confused AdwareAlert with
> LavaSoft Ad-aware and installed it. She is now trying to remove
> AdwareAlert off her computer and is running into all sorts of
> challenges. Please help.
>
> www.adwarealert.com.
>
> Here is a message from her...
>
> On Control panel, I go to uninstall AdwareAlert from C-Net Media. I
> select it, then select uninstall. It asks if I am sure I want to
> uninstall the program. I say Yes. It comes back preparing to remove.
> We then get a message from User Account Control, says an unidentified
> program wants to access your computer. Cancel or Allow. I am afraid
> to Allow. If we select Cancel or close at the top without selecting
> either, we get a message that says you must be an administrator to
> remove this application. You can log on as an administrator or
> contact your technical support group for assistance. We ARE logged on
> as administrator.
User Access Control is a feature of Windows Vista. What OS does your
sister run? What is the *exact message*? (Posting a link to a screenshot
would be helpful, too.)


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