Computer cleaned (?) but Control Panel still inaccessible

[jholland1964]

Once you have run the Combofix and saved the log of course then do as PP said and download the newest java version from here
Download the offline install and save it to the desktop. Once you have downloaded then go to Add/Remove and uninstall all the old versions of java that you find there. When they are all removed then install the new version. When the install is complete then go here
to verify the installation. Post back here with the Combofix log and we will go from there.
Judy

[Tirhakah]

Sorry, I didn't have access to the infected computer yesterday, but I've done what you said now. Combifix deleted several files, and control panel is now available again (yay) updated java, but I haven't been able to verify it yet, as I haven't been allowed to reconnect to the internet on that computer... also ran hjt, and the logs are attached.

Notes:
* Kaspersky kept flagging combofix.exe as infected with Heur.Invader(modification), don't know why...
* when the computer restarted during combofix, it complained of not being able to find C:\WINDOWS\system32\ndaTqsVqrX.dll, one of the files that combofix removed.
* Combofix also deleted some of kasperky's files.

[PhilliePhan]

* Kaspersky kept flagging combofix.exe as infected with Heur.Invader(modification), don't know why...

Heuristic detections like this are not uncommon when you are working with tools such as these that shut down various Windows processes. No worries.

* when the computer restarted during combofix, it complained of not being able to find C:\WINDOWS\system32\ndaTqsVqrX.dll, one of the files that combofix removed.

That is another case of a registry remnant calling a removed malware at startup. We'll probably need to remove it manually .

* Combofix also deleted some of kasperky's files.

That is odd, but not surprising. I suggest uninstalling Kaspersky for the time being - until the machine is clean. Then completely re-install it so we can be sure it hasn't been damaged and will work properly in the future.


** This machine is pretty heavily infested - Please run ComboFix again. Download a fresh version as it is constantly updated. Please post the fresh scanlog.
I know all these scans can be a pain, but they do make things easier (if less challenging) than they were back in the old days of ripping out infestations manually
We'll probably have a lot of "manual" removal to do afterward nonetheless.....


@Judy:
I'd suggest a running of SDFix as well as a rerun of combofix and get both fresh logs before starting the manual removal process. What do you think?


Cheers
PP