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Thread: Computer cleaned (?) but Control Panel still inaccessible

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    Join Date
    Jan 2008
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    18

    Computer cleaned (?) but Control Panel still inaccessible

    Family computer just underwent a Win32.Virut infection (including all the other nasties that virut brought in...) After cleaning it with kaspersky, some problems still exist. Each time the computer boots, an error along the lines of 'Cannot find shell.exe' pops up, and also the control panel is missing from the start menu, and inaccessible from everywhere else (insufficient admin priveleges). I've found a couple of threads describing similar symptoms, but none quite similar enough that I can fix this from them without more help.
    Unfortunately the affected computer is disconnected from the network at the moment (paranoid parents worried about spread of infection), so i'm posting this from my own mac, and transferring programs/log files via flash drive, if that makes any difference. Side effect is that kasperky's db is well out of date - nov 07 - because it can't connect to update itself, so there may be nasties still that kaspersky doesnt recognise. (Virut infection was about 04 jan 08, computer was connected and recieving more stuff til the 7th, disconnected, installed kaspersky from usb, and disinfected since then)
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