Removing Trend Micro IS

[Biltmore JR]

I tried TM Internet Security and then uninstalled it because I was trying a
few others. The problem is that I cannot get rid of all the fragments. For
example, on my control panel screen is the TMIS icon. When you click on it,
nothing happens and I can't get rid of it. I even used regedit and deleted
everything that is related to it. I recently installed another firewall and
it said that I had TMIS installed (which, of course, I don't). Anybody have
this problem and a solution? BTW, I left a message with TM and they sent me
the standard answer of how to uninstall a program (which I have tried
several times).

[use_a_hammer@yahoo.com]

On Dec 19, 6:33 pm, "Biltmore JR" <as...@vander.com> wrote:
> I tried TM Internet Security and then uninstalled it because I was trying a
> few others. The problem is that I cannot get rid of all the fragments. For
> example, on my control panel screen is the TMIS icon. When you click on it,
> nothing happens and I can't get rid of it. I even used regedit and deleted
> everything that is related to it. I recently installed another firewall and
> it said that I had TMIS installed (which, of course, I don't). Anybody have
> this problem and a solution? BTW, I left a message with TM and they sent me
> the standard answer of how to uninstall a program (which I have tried
> several times).

I had that problem with "SUPERAntiSpyware" and had to use a tool
called "Move On Boot" to get rid of it.

http://www.snapfiles.com/get/moveonboot.html

[Biltmore JR]

I have searched for any files associated with the product, but can't find
any. Will this find them? If not, it probably won't help much.


<use_a_hammer@yahoo.com> wrote in message
news:e48538d1-6457-4a00-8fe8-1a9890193179@i3g2000hsf.googlegroups.com...
> On Dec 19, 6:33 pm, "Biltmore JR" <as...@vander.com> wrote:
>> I tried TM Internet Security and then uninstalled it because I was trying
>> a
>> few others. The problem is that I cannot get rid of all the fragments.
>> For
>> example, on my control panel screen is the TMIS icon. When you click on
>> it,
>> nothing happens and I can't get rid of it. I even used regedit and
>> deleted
>> everything that is related to it. I recently installed another firewall
>> and
>> it said that I had TMIS installed (which, of course, I don't). Anybody
>> have
>> this problem and a solution? BTW, I left a message with TM and they sent
>> me
>> the standard answer of how to uninstall a program (which I have tried
>> several times).
>
> I had that problem with "SUPERAntiSpyware" and had to use a tool
> called "Move On Boot" to get rid of it.
>
> http://www.snapfiles.com/get/moveonboot.html
>
>
>

[use_a_hammer@yahoo.com]

On Dec 20, 10:14 am, "Biltmore JR" <as...@vander.com> wrote:
> I have searched for any files associated with the product, but can't find
> any. Will this find them? If not, it probably won't help much.
>

It's supposed to.

After download open the tool from "programs" and then follow the
instructions. It's worth a try. It's the only way I could get rid of
the
SUPERAntiSpyware icon from my desktop.

[use_a_hammer@yahoo.com]

On Dec 20, 1:18 pm, "use_a_ham...@yahoo.com" <use_a_ham...@yahoo.com>
wrote:
> On Dec 20, 10:14 am, "Biltmore JR" <as...@vander.com> wrote:
>
> > I have searched for any files associated with the product, but can't find
> > any. Will this find them? If not, it probably won't help much.
>
> It's supposed to.
>
> After download open the tool from "programs" and then follow the
> instructions. It's worth a try. It's the only way I could get rid of
> the
> SUPERAntiSpyware icon from my desktop.

Here is another tool that works better than "Remove On Boot"
it's called "Unlocker".

http://www.softpedia.com/get/System/...Unlocker.shtml

[Biltmore JR]

Neither of these worked as they both need file names to delete. I can't
find any file or registry entry that is part of the original TMIS. I also
tried registry cleaners but none seem to "find" any of the remaining
fragments.


<use_a_hammer@yahoo.com> wrote in message
news:a4dd3bb6-0c68-4a6b-8bcb-0e079f0010d7@q77g2000hsh.googlegroups.com...
> On Dec 20, 1:18 pm, "use_a_ham...@yahoo.com" <use_a_ham...@yahoo.com>
> wrote:
>> On Dec 20, 10:14 am, "Biltmore JR" <as...@vander.com> wrote:
>>
>> > I have searched for any files associated with the product, but can't
>> > find
>> > any. Will this find them? If not, it probably won't help much.
>>
>> It's supposed to.
>>
>> After download open the tool from "programs" and then follow the
>> instructions. It's worth a try. It's the only way I could get rid of
>> the
>> SUPERAntiSpyware icon from my desktop.
>
> Here is another tool that works better than "Remove On Boot"
> it's called "Unlocker".
>
> http://www.softpedia.com/get/System/...Unlocker.shtml

[use_a_hammer@yahoo.com]

On Dec 20, 8:29 pm, "Biltmore JR" <as...@vander.com> wrote:
> Neither of these worked as they both need file names to delete. I can't
> find any file or registry entry that is part of the original TMIS. I also
> tried registry cleaners but none seem to "find" any of the remaining
> fragments.

What "fragments" are left?

The only thing you have mentioned
is the leftover icon in your control panel which both of these
programs
*should* remove.

How about dragging the icon to the recycle bin?

How about reinstalling TM and then use the "Revo Uninstaller" to
remove
TM? It's a great free program removal tool. (use advanced mode after
clicking on "uninstall") I don't ever use add/remove anymore since
finding this tool.

http://www.revouninstaller.com/

[jen]

"Biltmore JR" <astor@vander.com> wrote in message
news:yJEaj.5094$L27.168@bignews9.bellsouth.net...
> Neither of these worked as they both need file names to delete. I
> can't find any file or registry entry that is part of the original
> TMIS. I also tried registry cleaners but none seem to "find" any of
> the remaining fragments.

Re-install TMIS, then use this method...

Using PCCTool

1. Go to C:\Program Files\Trend Micro\Internet Security 200x(where "x"
is your specific version)\ directory.

2. Double-click on the PCCTool.exe file.

3. When the Trend Micro PC-cillin Internet Security window appears,
click on the [E]Uninstall tab.

4. When a confirmation dialog box appears, click on the Uninstall
button.


The uninstallation process begins.


When the system finishes the uninstallation, a confirmation dialog box
appears.

5. Click the Yes button to restart your computer.

This will remove the program from the Windows registry.

*Reboot the computer*(this is important).

Using Windows Explorer delete the C:\Program Files\Trend Micro folder.

-jen