Trojan horse help please

[rojo]

Sorry

Did follow the instructions but will try again - a newbie!!

[rojo]

Help - cant get my attachment to attach!!

[rojo]

Help - cant get my attachment to attach!!

Discovered that it is an invalid format - my hijack this file is in a log format - didnt see any formats when i carried it out first time - what do i do

[rojo]

Ok - can get this to load but can someone please tell me how to save my hijack this file - it opens in word pad and when i save it - says it is a text file but the extension is .log?

[rojo]

Finally - think i may have got it!!

both now attached

thanks for patience

[jholland1964]

Rosie, I deleted the other thread. It is much more confusing having two threads running about the same subject than having a thread running where difficulty has been encountered and then corrected.
Both logs show several trojans. One is located in System Restore.
I need you to do the following;

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Attach this log in the next post.

Note:

• Do not mouseclick combofix's window while it is running. That may cause it to stall.

[rojo]

Sorry for taking so long - working at this in between other things.

Did as you requested and log attached

[jholland1964]

I note in the combofix log that maybe something installed on or PRIOR to November 15 may be where the infection lies since it is on or after that date that you seemed to have installed multiple anti-spy programs.
These are the ones I really don't know anything about;
ACT
My Wedding Companion
Interact Commerce
Global Live
xing shared

They may be legitimate programs but I really couldn't fine a lot of info about.

I also noted in your combofix log you have multiple anti-spy programs on the machine, you don't need this many.

Please uninstall the following using Add/Remove;
TrojanHunter 5.0
Comodo
a-squared Free
*NoAdware5.0
*XoftSpySE
*Anti Trojan Elite xxxx
*Please note that these have been listed at times as Rogue programs.

Once you have uninstalled those via Add/Remove then also please do a file search via Start, Search, Files and Folders in "C" drive and look for any folders or files with the above names, if you find any, delete them.

Once that is complete then reboot the computer, do another Kaspersky online scan, save the log for posting here and do another HJT scan also saving that log.
Post back with both of those new logs.