Hello Judy,
I'm having problems with a pop-up or an add-on that keeps telling me that I need to update my security suite and to protect myself against spyware..
I have aleardy done the cleanup stages and have followed the Symantec procedure for removal. I could not see the registry entries to delete them and have used the Unhook ini cab file to no avail. I have delete suspect folders in my hard drive and it seems to have reduced the incidents of them popping up but not all. Internet Explorer seems to run slow and freeze.
I did get this message when booting into safe mode LoadLibrary("H:\Documents and settings\all users\application data\jmfkrkpu.dll")failed. The specific module could not be found.
Spybot search and destroy has deleted that file which is in recovery in the Zloc.uc section or folder.
Attached is my Log file.
Regards
Damian
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