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Thread: Why does Adobe Acrobat 7 Standard secretly phone home?

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  1. #1
    Erica Eshoo Guest

    Re: Why does Adobe Acrobat 7 Standard secretly phone home?

    On Thu, 8 Nov 2007 07:50:47 -0500, Leythos wrote:
    > If you don't mind, why do you use Adobe software and then object when
    > they want their software to phone home for any reason?


    As a matter of habit and good computer hygiene, I block all "phone-home"
    requests. I bought the software - not a monitoring service.

  2. #2
    Leythos Guest

    Re: Why does Adobe Acrobat 7 Standard secretly phone home?

    In article <KjFYi.19479$Pv2.2102@newssvr23.news.prodigy.net >,
    evesunflor@sbcglobal.net says...
    > On Thu, 8 Nov 2007 07:50:47 -0500, Leythos wrote:
    > > If you don't mind, why do you use Adobe software and then object when
    > > they want their software to phone home for any reason?

    >
    > As a matter of habit and good computer hygiene, I block all "phone-home"
    > requests. I bought the software - not a monitoring service.


    I was just curious nothing intended by the question - thanks.

    --

    Leythos - spam999free@rrohio.com (remove 999 to email me)

    Fight exposing kids to porn, complain about sites like PCBUTTS 1.COM
    that create filth and put it on the web for any kid to see: Just take a
    look at some of the FILTH he's created and put on his website:
    http://forums.speedguide.net/archive.../t-223485.html all exposed
    to children (the link I've include does not directly display his filth).
    You can find the same information by googling for 'PCBUTTS1' and
    'exposed to kids'.

  3. #3
    Sebastian G. Guest

    Re: Why does Adobe Acrobat 7 Standard secretly phone home?

    Erica Eshoo wrote:

    > On Thu, 8 Nov 2007 07:50:47 -0500, Leythos wrote:
    >> If you don't mind, why do you use Adobe software and then object when
    >> they want their software to phone home for any reason?

    >
    > As a matter of habit and good computer hygiene, I block all "phone-home"
    > requests. I bought the software - not a monitoring service.



    Since you had the chance to read the documentation (which mentions the
    monitoring) before installing the software, you could have just returned it.
    If you informed yourself earlier, you wouldn't even have bought this software.

  4. #4
    Erica Eshoo Guest

    Re: Why does Adobe Acrobat 7 Standard secretly phone home?

    On Thu, 08 Nov 2007 21:12:24 +0100, Sebastian G. wrote:

    > Path: newsdbm02.news.prodigy.net!newsdst02.news.prodigy. net!prodigy.com!newscon02.news.prodigy.net!prodigy .net!fu-berlin.de!uni-berlin.de!news.dfncis.de!not-for-mail
    > From: "Sebastian G." <seppi@seppig.de>
    > Newsgroups: comp.text.pdf,comp.security.firewalls,alt.privacy. spyware
    > Subject: Re: Why does Adobe Acrobat 7 Standard secretly phone home?
    > Date: Thu, 08 Nov 2007 21:12:24 +0100
    > Lines: 13
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    > Xref: prodigy.net comp.text.pdf:88999 comp.security.firewalls:230470 alt.privacy.spyware:81531
    > X-Received-Date: Thu, 08 Nov 2007 15:12:46 EST (newsdbm02.news.prodigy.net)
    >
    > Erica Eshoo wrote:
    >
    >> On Thu, 8 Nov 2007 07:50:47 -0500, Leythos wrote:
    >>> If you don't mind, why do you use Adobe software and then object when
    >>> they want their software to phone home for any reason?

    >>
    >> As a matter of habit and good computer hygiene, I block all "phone-home"
    >> requests. I bought the software - not a monitoring service.

    >
    >
    > Since you had the chance to read the documentation (which mentions the
    > monitoring) before installing the software, you could have just returned it.
    > If you informed yourself earlier, you wouldn't even have bought this software.


    My dear Sebastian,
    You are either joking, or unrealistic, or you really are a fastidious
    personality who painstakingly reads everyt word of the documentation BEFORE
    buying the software. I'm not.

    As such, I consider myself "normal" that I don't read the documentation
    until I get into trouble and then only to solve the problem. Certainly
    never before I purchase the software. Even so, I don't recall ever seeing
    in the "documentation" that the software must phone home and that there is
    nothing we can do about it.

    Even if the "documentation" did say that, Adobe would never answer the
    question posed here which would block their monitoring of my useage of
    their software for their marketing purposes. So, this question would
    *still* need to be asked.

    Or am I unrealistic?

    Since you obviously do read the documentation, unlike almost every single
    person I've ever met, before you buy the software - can you point me to the
    location that discusses this "feature" in the documentation?

  5. #5
    Sebastian G. Guest

    Re: Why does Adobe Acrobat 7 Standard secretly phone home?

    Erica Eshoo wrote:


    > You are either joking, or unrealistic, or you really are a fastidious
    > personality who painstakingly reads everyt word of the documentation BEFORE
    > buying the software. I'm not.



    Well, you're free to not do so. But then accept that the consequences are
    *your* problem, not the problem of the software vendor.

    > Even so, I don't recall ever seeing in the "documentation" that the


    > software must phone home and that there is nothing we can do about it.


    The communication behaviour of the Adobe License Manager service is
    documented in there.

    > Even if the "documentation" did say that, Adobe would never answer the
    > question posed here which would block their monitoring of my useage of
    > their software for their marketing purposes. So, this question would
    > *still* need to be asked.



    The real reason is much less conspirative: If you'd actually block it, the
    software would simply cease to function.

    > Since you obviously do read the documentation, unlike almost every single
    > person I've ever met, before you buy the software - can you point me to the
    > location that discusses this "feature" in the documentation?



    Page 47, License Manager Configuration

  6. #6
    Erica Eshoo Guest

    Re: Why does Adobe Acrobat 7 Standard secretly phone home?

    On Thu, 08 Nov 2007 21:12:24 +0100, Sebastian G. wrote:
    > Since you had the chance to read the documentation (which mentions the
    > monitoring) before installing the software, you could have just returned it.
    > If you informed yourself earlier, you wouldn't even have bought this software.


    My dear Sebastian,

    You are either joking, or unrealistic, or you really are a fastidious
    personality who painstakingly reads every word of the documentation BEFORE
    buying the software. I'm not.

    As such, I consider myself close to "normal" that I don't read the
    documentation until/unless I get into trouble and then only to solve the
    problem. Certainly never before I purchase the software. Even so, I don't
    recall ever seeing in the "documentation" that the software must phone home
    and that there is nothing we can do about it.

    Even if the "documentation" did say that, Adobe would never answer the
    question posed here which would block their monitoring of my useage of
    their software for their marketing purposes. So, this question would
    *still* need to be asked. Why does Adobe phone home every day anyway?

    What business benefit do they get out of this monitoring activity?
    Is that in the documentation?

    Can you point me to then location that discusses this "feature" in the
    documentation and why Adobe monitors our activity?

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