On May 21, 3:49 pm, "Lil' Abner" <blv...@dogpatch.com> wrote:
> "Mike S." <littleboybl...@yahoo.com> wrote innews:1179727948.471935.270060@z24g2000prd.google groups.com:
>
>
>
>
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> > A few weeks ago a relative was having a problem with their computer -
> > it was extremely slow. I ran several different spyware, rootkit and
> > virus scans using different programs. I ran them in normal and safe
> > mode and all results showed that the computer was clean. HijackThis
> > showed that a file that was a trojan, so I removed it. I also removed
> > all programs that were associated with spyware.
>
> > The slowness problem still persisted so I thought maybe it wasn't a
> > spyware problem. The CPU usage was at 4% and System Idle Process was
> > at 99. Everything looked normal, there were no odd processes running,
> > the hard disk and memory tested ok.
>
> > The relative took the computer in to be repaired and the tech said it
> > was full of spyware and viruses and reformatted it.
>
> > How is it possible that I ran several different spyware and virus
> > scans (using reputable programs) and nothing showed up? And the tech
> > claims he found spyware? Does it sound like he was lying?
>
> > If he was lying then I'd like to find out. I'd hate for my relatives
> > to take their computer someplace where the employees are dishonest. It
> > looks like the computer was reformatted but I'm thinking that maybe he
> > couldn't figure out the problem and decided to just reformat it and
> > then blame spyware.
>
> > I'd really like to hear opinions on this matter.
>
> I've had computers come in that are slow as mollasses. Some of them are
> infested with spyware, some are not. The ones that are, I'll attempt to
> clean up. I've found that even after spending hours getting rid of
> everything, the computer still runs slow. So anymore, I'll just call the
> customer, tell them the fastest and surest way to get it back to normal
> is to reformat and reinstall. In such cases, I always clone their hard
> drive, so any data they had is retrievable. Like Peter said, it just
> isn't economical to spend hours trying to clean it up, and then still
> have a half crippled system.
> But unlike the tech you mentioned, I won't tell them it's full of spyware
> if it's not. I just tell them that *something* is crippling it and the
> surest and fastest way to fix it is to wipe it out and start over. Most
> customers go along with it unless they don't have the installation CD or
> there's not a restore partition.
>
> One thing I've had happen three times now is that a customer will bring
> one in that the antivirus subscription has expired on plus it is "slow".
> I've uninstalled the antivirus and it miracuously regained its speed. In
> all three cases there was little or no spyware. And on all three I turned
> around and installed the free edition of Avast. And Avast slowed it down
> very little.
>
> It doesn't take a rocket scientist to tell where people go and what they
> do on their computer to mess it up. And you have to fortify it
> accordingly. I have one customer that bought a new Dell in 2003 and he
> has brought it back to me three times to wipe out and reinstall. It
> always leaves here with one user and comes back with 5 :-)
>
> --
> --- A dyslexic man walks into a bra ---- Hide quoted text -
>
> - Show quoted text -

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so answer the question.... How does "reformatting a disc" remove
infestation???

you can run your mouth well against an innocent consumer asking for
help pretending to know the answer - well I am calling you out. What
is the answer big mouth ???

Don't sit there calling th kettle black that anyone with an
alterrnative answer is a nut.... you never answered the Gentlemen's
question - Was He ripped off ??? And we want DIRECT technical reproof
answers not b*llsh*t replies.... answer the questions posed
exactly ...