On May 21, 2:12 am, "Mike S." <littleboybl...@yahoo.com> wrote:
> A few weeks ago a relative was having a problem with their computer -
> it was extremely slow. I ran several different spyware, rootkit and
> virus scans using different programs. I ran them in normal and safe
> mode and all results showed that the computer was clean. HijackThis
> showed that a file that was a trojan, so I removed it. I also removed
> all programs that were associated with spyware.
>
> The slowness problem still persisted so I thought maybe it wasn't a
> spyware problem. The CPU usage was at 4% and System Idle Process was
> at 99. Everything looked normal, there were no odd processes running,
> the hard disk and memory tested ok.
>
> The relative took the computer in to be repaired and the tech said it
> was full of spyware and viruses and reformatted it.
>
> How is it possible that I ran several different spyware and virus
> scans (using reputable programs) and nothing showed up? And the tech
> claims he found spyware? Does it sound like he was lying?
>
> If he was lying then I'd like to find out. I'd hate for my relatives
> to take their computer someplace where the employees are dishonest. It
> looks like the computer was reformatted but I'm thinking that maybe he
> couldn't figure out the problem and decided to just reformat it and
> then blame spyware.
>
> I'd really like to hear opinions on this matter.

PS ....FINAL REMINDER.... You have got to REALLY trust your Local
Repairman if the family members want to keep dropping off the PC in
today's world. It is STRONGLY recommended that you get a simple 1 or 2
gig USB Memory stick for like 20 or 30 dollars and upload all personal
files OFF the computer BEFORE dropping it off to a stranger. Not
software programs - but stuff like My Documents photos and personal
files and so on. They even come on pendants for the girls and
keychains for the guys piunk and blue. WHEN you get the PC back, you
just download everything back onto the machine and erase the stick.
You NEVER know who is going to start looking at all your bank
statements and passwords at any shop aanywhere.... I mean they already
ripped you off for a bench charge (like about 75 to a 100 dollars just
to plop the pc on their work bench without even touching it yet). Who
knows what was next ?

Think about it !