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Thread: AVG anti-virus report and Internet connection problem

  1. #1
    Nospam Guest

    AVG anti-virus report and Internet connection problem

    System INFORMATION
    ==================
    windows XP home fully updated.

    firewall: latest zone alarm free version

    anti virus: latest avg free

    using IE7

    computers 1: desktop, WiFi connection to broadband router.

    computers 2: laptop, WiFi connection to broadband router.


    End of System INFORMATION
    ========================


    I have just developed an Internet connection problem, (detailed below)

    I ran AVG Anti-Virus Free Edition 7.5.463

    it states that the following files have changed:

    I understand the hosts file changing but I don't
    know why the other files would change.


    c:\windows\system32\user32.dll

    c:\windows\system32\shell32.dll

    c:\windows\system32\ntoskrnl.exe

    c:\windows\system32\drivers\hosts


    Could anyone provide any thoughts or suggestions as to what I might do
    next?

    Thanks




    Connection problem details:


    PROBLEM
    =======
    everything was fine until this evening.

    now I can not connect to the Internet through my desktop PC.

    I can connect to the Internet using my laptop. no problems there.


    I get the message
    Internet Explorer cannot display the webpage

    I can however access the WiFi's router setup menu vie IE7.

    the signal strength indicates in the system tray is excellent 85%

    I can connect and transfer files between my laptop and desktop
    and vice-versa



    they are both connected to a broadband WiFi router, both wirelessly
    no cables at all.

    the only two things I have done tonight are:

    1) connect a camcorder to the firewire port for the first time, this set
    the new hardware wizard working, all went OK (I think) and I captured a
    bit of video from the camcorder using Microsoft movie maker.

    I don't know if this has upset the onboard WiFi which seems to be
    connected through a USB interface even though the WiFi it is on the
    motherboard.

    I have now disconnected the camcorder and all cables..



    2) updated AVG anti virus.


    I have tried so far;

    disabling the firewall and the anti virus software both disabled at the
    same time.



    what should I do next?

    thanks

    --
    Nospam

  2. #2
    Nospam Guest

    Re: AVG anti-virus report and Internet connection problem

    In message <jd3133he1at3975qo8jfbqdh3vhgqtmjs9@4ax.com>, f/fgeorge
    <ffgeorge@yourplace.com> writes
    >On Thu, 26 Apr 2007 07:49:56 +0100, Nospam <nospam@nospam.demon.co.uk>
    >wrote:
    >
    >>System INFORMATION
    >>==================
    >>windows XP home fully updated.
    >>
    >>firewall: latest zone alarm free version
    >>
    >>anti virus: latest avg free
    >>
    >>using IE7
    >>
    >>computers 1: desktop, WiFi connection to broadband router.
    >>
    >>computers 2: laptop, WiFi connection to broadband router.
    >>
    >>
    >>End of System INFORMATION
    >>========================
    >>
    >>
    >>I have just developed an Internet connection problem, (detailed below)
    >>
    >>I ran AVG Anti-Virus Free Edition 7.5.463
    >>
    >>it states that the following files have changed:
    >>
    >>I understand the hosts file changing but I don't
    >>know why the other files would change.
    >>
    >>
    >>c:\windows\system32\user32.dll
    >>
    >>c:\windows\system32\shell32.dll
    >>
    >>c:\windows\system32\ntoskrnl.exe
    >>
    >>c:\windows\system32\drivers\hosts
    >>
    >>
    >>Could anyone provide any thoughts or suggestions as to what I might do
    >>next?
    >>
    >>Thanks
    >>
    >>
    >>
    >>
    >>Connection problem details:
    >>
    >>
    >>PROBLEM
    >>=======
    >>everything was fine until this evening.
    >>
    >>now I can not connect to the Internet through my desktop PC.
    >>
    >>I can connect to the Internet using my laptop. no problems there.
    >>
    >>
    >>I get the message
    >> Internet Explorer cannot display the webpage
    >>
    >>I can however access the WiFi's router setup menu vie IE7.
    >>
    >>the signal strength indicates in the system tray is excellent 85%
    >>
    >>I can connect and transfer files between my laptop and desktop
    >>and vice-versa
    >>
    >>
    >>
    >>they are both connected to a broadband WiFi router, both wirelessly
    >>no cables at all.
    >>
    >>the only two things I have done tonight are:
    >>
    >>1) connect a camcorder to the firewire port for the first time, this set
    >>the new hardware wizard working, all went OK (I think) and I captured a
    >>bit of video from the camcorder using Microsoft movie maker.
    >>
    >>I don't know if this has upset the onboard WiFi which seems to be
    >>connected through a USB interface even though the WiFi it is on the
    >>motherboard.
    >>
    >>I have now disconnected the camcorder and all cables..
    >>
    >>
    >>
    >>2) updated AVG anti virus.
    >>
    >>
    >>I have tried so far;
    >>
    >>disabling the firewall and the anti virus software both disabled at the
    >>same time.
    >>
    >>
    >>
    >>what should I do next?
    >>
    >>thanks

    >Allow the changes to the files, you are adding programs/devices which
    >changes things and if you do not allow the changes, then things will
    >not work. It is VERY hard to know what to allow and what not to allow,
    >but basically if you are doing something and it says something has
    >changed...allow it. If you have not done anything, then very
    >carefully analyze what is being changed. What are your auto update
    >settings for this pc?


    Auto update is on.

    I did visit Microsoft web update site on Tuesday and ran update.

    The changes that avg has seen in its anti-virus scan have taken place.

    I have noticed that in network connections applet in control panel there
    is an icon labelled ieee1394, the properties for this say allow Internet
    sharing through this connection.

    Why would u share your Internet through the ieee1941 port?

    This icon may have been there all the time.

    But I find it funny that the network is working but I cant get to the
    Internet.

    My laptop is going through the router so the router is OK.

    very funny!!!!!!!!

    Any thoughts most welcome.

    Thanks




    --
    Nospam

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