Why doesn't SAS detect Estalive adware?
Why doesn't SAS detect Estalive adware?
On Apr 10, 7:09 am, iwu...@msn.com wrote:
> Why doesn't SAS detect Estalive adware?
Do you have a system where this is the case? Did you submit us a
diagnostic here:
http://www.superantispyware.com/diag....html?id=nicks
Where did the infection come from?
Nick Skrepetos
SUPERAntiSpyware.com
http://www.superantipsyware.com
>Do you have a system where this is the
> case?
Hi Nick, yes I do.
My Computer Associates Pest Patrol program, along with YOP (Yahoo Online
Protection} both detect the Estalive infection.
Both programs remove the infection, but after a reboot, Estalive shows
up again during a scan.
Below is the location of the infection.
hkey_local_machine\software\microsoft\internetexpl orer\activexcompatibility\{a2b7a0f0-b697-4a71-8d91-43443f57d7bb}
On Apr 11, 5:47 am, iwu...@msn.com wrote:
> >Do you have a system where this is the
> > case?
>
> Hi Nick, yes I do.
> My Computer Associates Pest Patrol program, along with YOP (Yahoo Online
> Protection} both detect the Estalive infection.
>
> Both programs remove the infection, but after a reboot, Estalive shows
> up again during a scan.
> Below is the location of the infection.
>
> hkey_local_machine\software\microsoft\internetexpl orer\activexcompatibility*\{a2b7a0f0-b697-4a71-8d91-43443f57d7bb}
Can you run the diagnostic? You submitted a support ticket on our site
also, so why don't we handle this there and then we can update the
group with our findings.
Nick Skrepetos
SUPERAntiSpyware.com
http://wwww.superantispyware.com
>Can you run the diagnostic? You
> submitted a support ticket on our site
> also, so why don't we handle this there
> and then we can update the group with
> our findings.
No problem Nick, sounds good to me.
I must say Nick, your support techs responded very quickly to my issue,
it was my fault that your techs email did not get through to me, thus me
posting about my issue here in this group.
The emails went into my junk folder.
On Apr 12, 6:54 am, iwu...@msn.com wrote:
> >Can you run the diagnostic? You
> > submitted a support ticket on our site
> > also, so why don't we handle this there
> > and then we can update the group with
> > our findings.
>
> No problem Nick, sounds good to me.
> I must say Nick, your support techs responded very quickly to my issue,
> it was my fault that your techs email did not get through to me, thus me
> posting about my issue here in this group.
>
> The emails went into my junk folder.
No problem - that often happens - darn spam/junk filters!We pride
ourselves on rapid response on support, so I am glad the team is doing
their job well
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