First of all please excuse my lack of computer terminology, I am ver
inexperienced with all of this and this is my first experience with
virus or anything of this kind, and apparently it one is a doozy...
First what happens is in my toolbar in the bottom right hand corne
there is a fake windows red shield with a white cross in it and a bo
pops up that says: Windows has detected spyware infection whic
corrpted the registry. It is recommended to load update to preven dat
loss. Windows will now download and install the most up to dat
software for you click here to protect your computer.
And naturally when I click on it, it tries to scan my computer with
Registry Cleaner 3.2 which then tells me I have to install an upgrad
which costs me about $40.
I have run Ad-aware, AVG, Windows Defender and Spybot. Window
defender came the closest to identifying it as a Win32/Hide.Drv.gen!sy
but it says that it does not have enough information to completely ge
rid of it and to send a report to windows, which has yielded no result
thus far.
A friend of mine found the file ctfmon.exe and he went in and delete
it from the registy but it keeps duplicating itself somehow makes i
impossible to get rid of comepletely since it just restarts itself a
startup. I have also noticed that after I try to delete it it usin
the programs or deleting it manually from the registry, I then restar
the computer and right before it shuts down there is a pop up erro
message saying that an application failed or something.
If you need any additional information let me know but I have tried t
include everything here.
PLEASE HELP!!
--
pxyfox2000


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