Why am I getting the message "Server connection failure" when I try to
manually update the trial version of NOD32? Firewall access is enabled.
There is some mention of a user name and password for paid users, but there
seems to be no way for me to implement that.
The definition file that came with the trial is 11/16/06, much too much out
of date to evaluate the product.
What am I doing wrong?
TIA
Bill
Bill wrote:
> Why am I getting the message "Server connection failure" when I try to
> manually update the trial version of NOD32? Firewall access is enabled.
>
> There is some mention of a user name and password for paid users, but there
> seems to be no way for me to implement that.
>
> The definition file that came with the trial is 11/16/06, much too much out
> of date to evaluate the product.
>
> What am I doing wrong?
>
> TIA
>
> Bill
under update/setup - make sure it says "choose server
automatically"
Louise
"Bill" wrote:
> Why am I getting the message "Server connection failure" when I try to
> manually update the trial version of NOD32? Firewall access is enabled.
>
> There is some mention of a user name and password for paid users, but there
> seems to be no way for me to implement that.
>
> The definition file that came with the trial is 11/16/06, much too much out
> of date to evaluate the product.
Contact ESET - ask why your trial build is not functioning correctly.
http://www.eset.com/company/contact.php
Silj
--
siljaline
"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free time."
- Neil Stephenson, _Cryptonomicon_
--
Posted via a free Usenet account from http://www.teranews.com
On Fri, 29 Dec 2006 00:05:56 -0500, you wrote:
>"Bill" wrote:
>> Why am I getting the message "Server connection failure" when I try to
>> manually update the trial version of NOD32? Firewall access is enabled.
>>
>> There is some mention of a user name and password for paid users, but there
>> seems to be no way for me to implement that.
>>
>> The definition file that came with the trial is 11/16/06, much too much out
>> of date to evaluate the product.
>
>Contact ESET - ask why your trial build is not functioning correctly.
>http://www.eset.com/company/contact.php
>
>Silj
When I contacted ESET with this problem, I received:
"An ESET Customer Care Representative has updated this case with the
following information:
Hello,
The Trial is only good for 30 days.
Thank you"
Although explicitly informed differently, apparently ESET nonetheless
persists in assuming both that I am inquiring about a trial product
downloaded prior to 11/16/06 and that the trial currently offered for
download on its Web site contains a current threat update. Neither breeds
confidence.
What am I missing?
Bill
"Bill" wrote:
<snip>
> When I contacted ESET with this problem, I received:
>
> "An ESET Customer Care Representative has updated this case with the
> following information:
>
> Hello,
> The Trial is only good for 30 days.
>
>
> Thank you"
>
> Although explicitly informed differently, apparently ESET nonetheless
> persists in assuming both that I am inquiring about a trial product
> downloaded prior to 11/16/06 and that the trial currently offered for
> download on its Web site contains a current threat update. Neither breeds
> confidence.
>
> What am I missing?
Apparently ESET is missing something. You could post your issues at the
official ESET/NOD32 Forum - http://www.wilderssecurity.com/forumdisplay.php?f=15
Or, download another trial - if you choose to do this, make sure you have uninstalled
the previous trial via Add/Remove Programs.
Good luck!
Silj
--
siljaline
"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free time."
- Neil Stephenson, _Cryptonomicon_
--
Posted via a free Usenet account from http://www.teranews.com
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